Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

service for recall. Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and knowledgeable. More

Genuine understanding and friendliness Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. More

A glitch initially, but everyone was great! I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Serv I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Service. Great Team! More

Excellent Service and Speedy also Was in and out within an hour for my regular schedule oil change. Thanks for the prompt service and getting me in late in the afternoon Was in and out within an hour for my regular schedule oil change. Thanks for the prompt service and getting me in late in the afternoon More

Very satisfied I had brought my car in VA almost 1hour away so I needed to find a dealership in my area to service my 2018 Jeep.... I had went a dealership in Lanham I had brought my car in VA almost 1hour away so I needed to find a dealership in my area to service my 2018 Jeep.... I had went a dealership in Lanham, MD and I wasn’t satisfied with their service dept.... I found Ourismsn Chrysler Dodge on line to see how their service would meet my needs also the customer service..., I was very happy and satisfied and they met my needs and the service dept was very professional and courteous... I decided to stay with Ourisman to take care of my new car needs.... More

2018 Jeep Latitude Plus Recall Had a recent recall to take care of and Chuck was very aware of the problem completely reassured me about bringing it in and how long it would take pl Had a recent recall to take care of and Chuck was very aware of the problem completely reassured me about bringing it in and how long it would take plus I was assured they had whatever parts needed to fix it. I did just as I was told, Chuck called me when my vehicle was ready, which was pretty much the estimated time, only took few mins to get it, all the staff were very helpful and friendly. I liked that it was explained in detail how to drop the vehicle off the night before if needed. More

Delivered great service and delivered my car on time! Called and then went in for my first service at Oursman Chrysler/Jeep. When I arrived, the service tech advised me that it would be at least 2 hours Called and then went in for my first service at Oursman Chrysler/Jeep. When I arrived, the service tech advised me that it would be at least 2 hours before the car would be done. I then asked the Service Manager if he could insure me that my car would be done by Noon (12pm). The car was delivered on time with all of the service completed. More

Great service. Pai was very knowledgeable and helpful. Chuck was also helpful. The staff is customer friendly. Did what was needed to repair vehicle. We go again in Pai was very knowledgeable and helpful. Chuck was also helpful. The staff is customer friendly. Did what was needed to repair vehicle. We go again in the future. More

Good experience and really nice people. Good service experience. Gave more of a discount than my coupon. I will be back again. Staff was very friendly and helpful. Thank you. Bye Good service experience. Gave more of a discount than my coupon. I will be back again. Staff was very friendly and helpful. Thank you. Bye More

Top notch service, 100% satisfied Had a lot of questions and the service rep helped me 100%. Even eased my mind about more services for my car, that I flat out wanted to wait! Very h Had a lot of questions and the service rep helped me 100%. Even eased my mind about more services for my car, that I flat out wanted to wait! Very happy I did More