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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.4
441 Reviews

441 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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August 03, 2015

The worst Ann lacks communication skills. It took 3 says to get a simple repair done. I had to call her to get updates and she didn't return my calls. She di More

by Dodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ann Gustafson, Steven Page
Aug 18, 2015 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your frank and honest feedback concerning your recent service visit. I apologize for the lack of communication. I will share your feedback with Ann as a training opportunity and I appreciate your endorsement of Steve. We will continue to get better and improve our process by learning from our customers. Thank you again for sharing your experience and for being our customer. We really do appreciate your business. Respectfully, Michael Lewis Vice President General Manager Ourisman of Bowie

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