Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to leave us a review, Yamsaz! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad to hear you appreciated our comfortable waiting room and clean facility. Thanks, too, for your feedback on our service price transparency. If you have any questions or suggestions for how we can improve our pricing, please reach out to our General Manager, Younes Bekkali, directly at Younes@OurismanCars.com. We appreciate your business and look forward to making your next visit the best it can be.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We appreciate your feedback and are glad to hear that our team was able to accommodate your schedule. Providing timely and convenient service is important to us, and we're pleased that your experience met your expectations. If you have any more appointments or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our services!

charleslane1981 responded

Great first experience with the service department at this dealership. Layna was great! I will definitely be back. The service and atmosphere was excellent. The follow up survey was almost immediately replied to; which shows this dealership cares about its customers. In a very positive way, this dealership is night-and-day in comparison to DARCARS Dodge in Camp Springs that I’d been previously going to for a bunch of years. They’re the absolute worst. They don’t respond to reviews or follow up requests; and overall poor service. Total opposite of Bowie Ourisman Dodge. I’ll never go back to DARCARS Dodge and I wouldn’t recommend them to anyone. For overall great service, I highly recommend Ourisman Dodge of Bowie.

Rem Roc responded

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Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, Grant! Excellent customer service is our top priority, and we're thrilled to hear our team is always there to assist. We'll pass your kind words on and tell them to keep up the fantastic work. If you or your Jeep needs anything, from routine auto maintenance to extensive repairs, we're here and happy to help. Have a wonderful day and drive safe! We look forward to welcoming you back for your next service visit.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you, agbrooks1, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're grateful that showed in our courteous and professional team members. We'll be sure to pass your kind words concerning our communication skills and courtesy onto Natasha, Brittany, and the rest of our team. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great day and drive safe!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Briana, thank you so much for taking the time to share your feedback with us! We're glad to hear Paul took the time to explain your warranty coverage and quickly addressed all the requested repairs. We'll be sure to pass your kind words on to him and the rest of our professional Service Department. If you or your Jeep needs anything, from routine auto maintenance to extensive repairs, we're here and happy to help. Enjoy the rest of your day and take care! We look forward to serving you in the future.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, Sharon! We appreciate your feedback and are thrilled to hear about your positive experience working with our team at Ourisman CDJR of Bowie. Our top priority is excellent customer service, and we're grateful you experienced that during your quick and courteous service visit. We look forward to serving you and your Dodge in the future. If you need anything, please don't hesitate to reach out--we're here anytime. Have safe travels and take care!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us! We're pleased to hear our Service Department quickly performed the recall for your Ram. We regret that your rearview camera is still not working and are here anytime, should you choose to return. Please do not hesitate to give us a call or visit our website if you or your vehicle needs anything. Thank you for your support and have safe travels.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Aripc, Thank you for your kind words! I'm here to assist you to the best of my abilities. If you have any questions or need help with anything else, please don't hesitate to ask. Your satisfaction is our priority!