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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
440 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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440 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
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October 19, 2023
Very caring gentleman not only took care of the airbag recalls but also informed me of a third recall and made sure all was taken care of and complimentary car wash to. Nice clean waiting area with compli recalls but also informed me of a third recall and made sure all was taken care of and complimentary car wash to. Nice clean waiting area with compliments drinks and snack. Very comfortable and did not mind the wait. Will definitely consider for future work. More
by Chrysler 300
Employees Worked With
Advisor Paul Carroll, Outstanding customer service.
October 16, 2023
I have bought two vehicles from this dealer and if I buy another one in the future, it will be right here with them. From the purchasing of the vehicles to the servicing of the vehicles, I can honestly say another one in the future, it will be right here with them. From the purchasing of the vehicles to the servicing of the vehicles, I can honestly say this is a top rated dealership. The folks are always friendly knowledgeable, and ready to help you in any way. I bring my vehicles in for regular service and I've never been disappointed. Layna Welch is the service advisor that I usually work with and I can honestly say, she is awesome! I recommend Ourisman Chrysler Dodge Jeep Ram of Bowie, to my friends and would highly recommend anyone to visit the dealership if you are in the market too purchase a new vehicle. More
by ms5626
Employees Worked With
Layna Welch
October 12, 2023
Every person I dealt with was very helpful! They even shuttled us to Twisted Crab and back while we waited for our 1st oil change that was free. They even shuttled us to Twisted Crab and back while we waited for our 1st oil change that was free. More
by thecudakid
Employees Worked With
Paul
September 25, 2023
I enjoy visiting when needed. Service Staff is knowledgeable, professional and friendly. Because of the staff, I return for service. Service Staff is knowledgeable, professional and friendly. Because of the staff, I return for service. More
by caliali
Employees Worked With
Other Employees :
Younes Bekkali
September 09, 2023
Personality! Customer service. Respect of time. Waiting area. These things assist when I have to determine where I'll have my vehicle serviced and Bowie has it al Customer service. Respect of time. Waiting area. These things assist when I have to determine where I'll have my vehicle serviced and Bowie has it all. More
by rotwiler930
Employees Worked With
Can't remember
September 05, 2023
Clean waiting and service area, professional, knowledgeable and friendly staff. I took my vehicle in for multi point check to make sure my vehicle is at its optimal running performance. knowledgeable and friendly staff. I took my vehicle in for multi point check to make sure my vehicle is at its optimal running performance. More
by Littleonemd
Employees Worked With
Layna Welch, Torey J.
August 23, 2023
My recent service visit was resolved with the help of Sales Manager, Simo who addressed my concern with great professionalism and understanding. From start to finish, including providing me with a shuttl Sales Manager, Simo who addressed my concern with great professionalism and understanding. From start to finish, including providing me with a shuttle service, the issue was resolved w no additional burden to me, the consumer. Special thanks to Paul (Service Dept.) for also contributing to an outstanding overall customer service experience! . More
by Tshombe21
Employees Worked With
Simo (Sales Manager)
