Lustine Chrysler Dodge Jeep - Service Center
Woodbridge, VA

256 Reviews of Lustine Chrysler Dodge Jeep - Service Center
Very Customer Friendly.Treats everyone with respect. Very Customer Friendly. Treats everyone with respect. Good coffee machines Maybe some BBQ weekends would be nice. Management are nice gentleman, j Very Customer Friendly. Treats everyone with respect. Good coffee machines Maybe some BBQ weekends would be nice. Management are nice gentleman, just don't think you know them personally or he owes you a favor. Its a car dealership. More
Teagan was AHMAZING and explained what was wrong with my Jeep in terms even I could understand! And my car was ready two hours earlier than expected! I am thrilled with my experience and am bringing all my Jeep in terms even I could understand! And my car was ready two hours earlier than expected! I am thrilled with my experience and am bringing all my cars to Lustine! Teagan, thank you, you rock! Best service experience ever! More
I just want to give a shout out to the superb service that I recently received from the Service Department. The courteous service began with the technician assistant who then released me to Eric. Eric pr that I recently received from the Service Department. The courteous service began with the technician assistant who then released me to Eric. Eric prepared my paperwork and politely showed me where to wait while my car inspection was being done. To my delight the wait was not long at all and the added addition of Eric being such a gentleman made my trip to the dealership all the more enjoyable. Thank you Lustine Chrysler Dodge Jeep Team for a pleasant experience! C. More
Eric B. is awesome and provides the best customer service ever! Grayson the Mechanic is the best. Both are attentive to my needs and ensures my vehicle is taken care of. ever! Grayson the Mechanic is the best. Both are attentive to my needs and ensures my vehicle is taken care of. More
Eric is always great! As a woman, they don't recommend unnecessary repairs which I appreciate. I was a long time Ford customer so I'm glad in here.I love this service department! Thank you! unnecessary repairs which I appreciate. I was a long time Ford customer so I'm glad in here.I love this service department! Thank you! More
Beyond Exceptional My husband was in route to a business meeting he led; and had his vehicle go into limp mode due to several recalls and issues related to the software My husband was in route to a business meeting he led; and had his vehicle go into limp mode due to several recalls and issues related to the software reflash of the the EcoDiesel Settlement for the vehicle’s engine and transmission computer. He made a call to Lustine Chrysler, and S. Coleton immediately responded by first ensuring his safety, apologizing for the inconvenience and asked to bring in the vehicle immediately where he would have a loaner waiting based on the immediate concern. Hearing my husband speak on the sincerity of this individual, S. Coleton, made me look up the dealer and provide this Thankful appreciation for one that cares not only about the sale/numbers, but the clients he fosters relationships with. Although our vehicle is still being repaired, I know that it is in great hands at Lustine when the first line individuals like S. Coleton is representing the organization. I pray that both the technicians and other manager may emulate his determination for customer satisfaction. Thanks Lustine Team that makes my husband and I return with our vehicles. More
Lustine has been nothing but helpful with my jeep needs! Jamar went above and beyond what was expected! I would recommend to everyone I know. Jamar went above and beyond what was expected! I would recommend to everyone I know. More
Great customer service Always professional, and good with explaining what was done and all recommendations. The waiting area is clean, snack machines and beverages are av Always professional, and good with explaining what was done and all recommendations. The waiting area is clean, snack machines and beverages are available. The keep you updated on the progress of your vehicle. More
Hannah service advisor is top-notch! Made an appointment the day before service and was able to have my headlights replaced with in stock parts. Hannah was very knowledgeable about my Je Made an appointment the day before service and was able to have my headlights replaced with in stock parts. Hannah was very knowledgeable about my Jeep! More
Service Great customer service. Always happy with more service. I don't like that I have a minimum word requirement in this survey I makes me not want to do i Great customer service. Always happy with more service. I don't like that I have a minimum word requirement in this survey I makes me not want to do it. More