Ourisman Chrysler Jeep Dodge Of Alexandria

Best experience with a car dealership Everyone was very professional and fair in working out a lease with me. I came in with what I wanted and with a little back and forth we came to an ag Everyone was very professional and fair in working out a lease with me. I came in with what I wanted and with a little back and forth we came to an agreement. I’ve had other experiences that were less than desirable and it was refreshing to work with such a good group of people Ourisman! More

Purchase of new Jeep My experience at Ourisman has been by far the best. Samer was busy with customer so he sent Tony. He did have the Jeep ready for me when I arrived. S My experience at Ourisman has been by far the best. Samer was busy with customer so he sent Tony. He did have the Jeep ready for me when I arrived. Samer and Tony were friendly and aimed to please. The deal was straight to the point. We did not go back and forth like other dealerships do. The paperwork process in Finance department was also fast! Ariana was cordial and helpful. I contacted Ariana about my seatbelt and she had service department contact me. Tim wasted little time with ordering a new part and said I could stop by anytime for him to replace the part. Wow! Great service in every department! Thanks! More

My engine warning light went out With the engine warning out alert, I took the vehicle in to Ourisman the next morning. I was in-and-out by 9:30am. The problem was clearly explained With the engine warning out alert, I took the vehicle in to Ourisman the next morning. I was in-and-out by 9:30am. The problem was clearly explained to me, the company holding my warranty was consulted, and the repair was done with no fuss, no muss. I couldn't have asked for better treatment! "Howard" was great! More

Leased a new Cherokee The selection at Ourisman is amazing. Got exactly what I wanted. Samer Burjas was very patient in working out the best deal for me. I leased my pre The selection at Ourisman is amazing. Got exactly what I wanted. Samer Burjas was very patient in working out the best deal for me. I leased my previous Jeep from Ourisman and they treated me with courtesy and respect. More

Great Service Very happy with the service. Drop off and pick up was a breeze. No surprise fees. All planned services were complete. Car interior was cleaned/giv Very happy with the service. Drop off and pick up was a breeze. No surprise fees. All planned services were complete. Car interior was cleaned/given a once over. Looking forward to bringing my vehicle again. More

The best customer service I could've asked for! This was my first car purchase, and I was a little apprehensive going into it. Mamo was very attentive and patient with me until I decided on the car. This was my first car purchase, and I was a little apprehensive going into it. Mamo was very attentive and patient with me until I decided on the car. Ariana Williams was so nice and thorough with me through the financing portion. Andy and the rest of the team was there and very warm and courteous throughout my time. Since purchasing my vehicle a few days ago I've received numerous emails following up to make sure I'm happy with it. I couldn't rate this dealership any higher. The car is amazing and the customer service was fantastic. More

Very Good Experience Tony did a great job showing me the vehicle and working out a deal. The new Jeep JL Rubicon was exactly what I was looking for. Tony did a great job showing me the vehicle and working out a deal. The new Jeep JL Rubicon was exactly what I was looking for. More

My go-to & recommended dealership All the dealership staff were phenomenal to work with. Definitely a dealership I would highly recommend to any and all looking to purchase a vehicle. All the dealership staff were phenomenal to work with. Definitely a dealership I would highly recommend to any and all looking to purchase a vehicle. More

Most cars off site. Be prepared to wait! Had to wait a good 35-45 minutes just to see the vehicle that was stored at an off site lot. Took a 10 minute test drive and only 5 minutes to agree o Had to wait a good 35-45 minutes just to see the vehicle that was stored at an off site lot. Took a 10 minute test drive and only 5 minutes to agree on a price. 35 minutes back in finance and another good 45 minutes to an hour waiting for the vehicle to be washed and vacuumed. Spent about 5 hours and waited out of that about 4 and half hours. Long day but the salesman was great! More

Finally! As the mom of a crazy toddler and pregnant with twins (and a millenial), I didn't want to talk to anyone on the phone, and I didn't want to meet in pe As the mom of a crazy toddler and pregnant with twins (and a millenial), I didn't want to talk to anyone on the phone, and I didn't want to meet in person until I had an off the lot number in hand. This was the ONLY place who would do that with me. More