Ourisman Fairfax Toyota

Car oil problem Everyone was very kind and helped me understand the problem and they fix it in a fair amount of time. I just loved the customer service I was provided Everyone was very kind and helped me understand the problem and they fix it in a fair amount of time. I just loved the customer service I was provided when I was there. More

Excellent service. Simon was very friendly since we walked thru the door. It was the first time that I took the car for an oil change since I bought the car. The previ Simon was very friendly since we walked thru the door. It was the first time that I took the car for an oil change since I bought the car. The previous owner had reccomend Ourisman Fairfax Toyota and he was right! More

5000 mile mainentance As always you folks do a great job. I would come back again for this services.. Maurice Allen has been a very good customer service. As always you folks do a great job. I would come back again for this services.. Maurice Allen has been a very good customer service. More

Pleasant Peo[ple The people working there were very helpful and organized. They escorted me to the correct area.. The area was clean and my questions were answered. The people working there were very helpful and organized. They escorted me to the correct area.. The area was clean and my questions were answered. More

Routine mileage-based maintenance Accomplished quickly and per estimate. No surprises. Car cleaned also. Great service and friendly staff; nice waiting area. And we love both our Ou Accomplished quickly and per estimate. No surprises. Car cleaned also. Great service and friendly staff; nice waiting area. And we love both our Ourisman Priuses. More

quick, complete, appropriate Was easy to schedule. Greeted by name. Service was completed quickly and completely. Waiting room is comfortable with free coffee and donuts. A pl Was easy to schedule. Greeted by name. Service was completed quickly and completely. Waiting room is comfortable with free coffee and donuts. A pleasant experience. More

Excellence! My service writer is Maurice and he has always been up front and truthful about what was truly needed at the time to ensure my vehicle remained safe a My service writer is Maurice and he has always been up front and truthful about what was truly needed at the time to ensure my vehicle remained safe and what could wait without compromising safety. More

THE BEST!!!! 12 years - the best service!!!! I will recommend this service center! A special Thank you for David Lineham!!!!! He is very professional! Thanks you v 12 years - the best service!!!! I will recommend this service center! A special Thank you for David Lineham!!!!! He is very professional! Thanks you very much! More

Excellent Service My customer rep was Dane. He did a great job. He kept me informed every step of the way and explained everything perfectly clear. When my car was f My customer rep was Dane. He did a great job. He kept me informed every step of the way and explained everything perfectly clear. When my car was finished, he even went so far as to wash it himself so I could leave in a timely manner. Excellent service. More

Great service at 25K miles Took my 2015 Highlander in for 25K mile service. Service advisor explained process and the car was ready within an hour. They are very customer orie Took my 2015 Highlander in for 25K mile service. Service advisor explained process and the car was ready within an hour. They are very customer oriented and friendly. More