Ourisman Honda

I went to Ourisman Honda of Bethesda to buy a used Honda Pilot. I and the Sales Consultant Clint looked the vehicle inside out and found no major scratches or damages, so I took it for a test ride. Liked th Pilot. I and the Sales Consultant Clint looked the vehicle inside out and found no major scratches or damages, so I took it for a test ride. Liked the vehicle and Clint connected me with his manager Randy Peeler and the deal was sealed. After that I was inside with the Finance folks working on my loans and what not. Finance work done and I got keys and drove home the Pilot. Soon after coming to home when I showed the car to my wife, who was at the time during the whole time, I see a big scratches and minor damages on front passenger side of the car. Immediately, I realize the guy who pulled in my car for cleaning and final check up hit the vehicle somewhere and caused the damage. I contact Clint and send him the picture of the damage, he replied saying contact his manager, Randy. I contacted Randy and told him the issue and his reply was the damage was there in the car from the beginning and he's not "going to spend a dime on the vehicle". Then I told him why the picture you posted on the website doesn't show the damage -- his reply was "the picture posted were taken when customer first brought in the vehicle and the vehicle was lying in the dealership for long and thus the damage". I was perplexed by his sheer lies. I even double checked my self with the Client, sales guy and he also said he didn't see the damage when we were looking at the car. I have Clint's email saying that. This is a gross carelessness on the Honda dealer to damage the car after the deal was not and not admit/fix the issue. This is my first time ever writing for a review. Since I thought all the customer deserves the service after paying the large amount of money in these dealerships. The car in question is 2012 Honda Pilot -- It will be too obvious to see the damage that it currently has for 6 month old vehicle. Thanks, Biswa More

I bought my first car in Ourisman Honda in Bethesda. And that became the first time for me to go to the car dealer by myself. Before I was afraid to go to the car dealer, even I just want to see and ask fe that became the first time for me to go to the car dealer by myself. Before I was afraid to go to the car dealer, even I just want to see and ask few questions about the car. But after I came to Ourisman Honda, I didn't feel afraid no more. Tim (his name is Tamim Akbari) the first sales person who greet me, he's nice, help me to show the new cars, and he explain about everything i asked about. And I met Shazia who helped me with the financial things, until I got a good price. And then David Blackwell who helped me with the lojack and some stuff for my brand new car. Thanks for all of you guys you helped me much, I really have a great experience on buying a car at Ourisman Honda. Five stars for you. And I will recommend Ourisman Honda to all of my friends. Keep the good job. More

Loc and Omar where friendly and patiente. I was looking for a great deal on a Pilot and they were able to work with me. I am very happy with the overall experience and i would recommend Honda Ourisman to a for a great deal on a Pilot and they were able to work with me. I am very happy with the overall experience and i would recommend Honda Ourisman to a friend. They know their products and try to give me their best deals. This is my second car I bought here and I would keep using them in the future. More

I was recently in the market for an Acura TL. I spoke with a gentleman by the name of Robert who was very helpful and knowledgeable of the vehicle in question. He explained in great detail the loan proce with a gentleman by the name of Robert who was very helpful and knowledgeable of the vehicle in question. He explained in great detail the loan process as well as alternate vehicle options that matched my price range. It was really good knowing that I had a salesperson who wasn't trying to mislead me or coerce me into purchasing a vehicle that I would not be totally satisfied with. He was up front and honest with me from beginning to end and was able to answer the many, many questions that I asked. I will definitely refer him to anyone that I know who is looking to purchase a vehicle. Thank you for the great customer service! More

I purchased my first vehicle just recently and I must say that the workers at Ourisman Honda were very helpful and knowledgable. My salesman Robert, made me feel confident in the purchase I made and the cus that the workers at Ourisman Honda were very helpful and knowledgable. My salesman Robert, made me feel confident in the purchase I made and the customer service was excellent. It is tough making huge decisions such as buying a car and doing it alone without a second opinion is even worst, but every question I had was answered and all doubts/concerns were removed via the confidence of your staff. I would definitely recommend people I know to come and visit your location and I look forward to working with you all again in the near future. Satisfied Customer, Tiffany L. More

We had a great experience working with Steve Young and the rest of the Honda Ourisman staff. Steve was very knowledgeable, helpful, and straight-forward during the entire sales process and thoroughly expl the rest of the Honda Ourisman staff. Steve was very knowledgeable, helpful, and straight-forward during the entire sales process and thoroughly explained how to operate the new car. We definitely plan to return to Steve when it's time for our next lease. More

After doing research on a new car and reaching out to multiple dealerships, I spoke with Steve as well as Sergio during the car buying process and I must say, both of them we so helpful. They made the c multiple dealerships, I spoke with Steve as well as Sergio during the car buying process and I must say, both of them we so helpful. They made the car buying process so easy and while no one enjoys going through this process (outside of driving off the lot), both Steve and Sergio were accommodating with their time as we worked through the negotiations and contract finalization. After buying the car and at the time of pick up, Steve spent his off day at the dealership to help me familiarize myself with the new car. This shows his "above and beyond" service approach, which is much appreciated, especially because I work in a service organization. i would HIGHLY recommend going to see Steve for any new car purchase. More

I had a wonderful experience at Ourisman Honda dealership in Bethesda. Jose Amaya, salesperson, was friendly and patient. He helped me decide and chose a car that would be a perfect fit for me and that is e in Bethesda. Jose Amaya, salesperson, was friendly and patient. He helped me decide and chose a car that would be a perfect fit for me and that is exactly what I got. It was my first time getting a car from a dealership and he explained everything well. Including how much the car price originally is, how much I will be saving, monthly payments, etc. He even called after and made sure everything was going fine, which shows great business relationship with clients. I went during the President Day sale and got a great deal. Overall, I am very happy with my experience. More

I feel I received a fair price without a lot of sales shenanigans. Mr mcKissock was very helpful throughout the process. Mr Blackwell in the service dept very professional too. shenanigans. Mr mcKissock was very helpful throughout the process. Mr Blackwell in the service dept very professional too. More

We bought a new Honda Fit from Jose Amaya. He was he perfect combination of being very helpful, yet not overly aggressive. He was pretty straightforward about the benefits and limitations of the car. It perfect combination of being very helpful, yet not overly aggressive. He was pretty straightforward about the benefits and limitations of the car. It is the best to be really honest, because Honda's in general, and the Fit in particular, have a lot going for them, so there is no need for the "hard sell." We don't like a lot of drama in buying a car or to feel like the salesman is pressuring us. So for us, working with Jose was perfect. A very smooth, easy purchasing experience. More