Ourisman Honda

I purchased a new Odyssey and Steve Young was very helpful. He is a nice gentleman with a gentle spirit. He is friendly, knowledgeable, and has patience. Also a good listener. He took the time to expl helpful. He is a nice gentleman with a gentle spirit. He is friendly, knowledgeable, and has patience. Also a good listener. He took the time to explain everything about the van (interior/exterior) to my family. Thank you, Mr Young. More

Okezie made my buying experience exceptional. He delivered class customer service and high level of professionalism. I will not hesitate to recommend his service for anyone that is looking for a str delivered class customer service and high level of professionalism. I will not hesitate to recommend his service for anyone that is looking for a stress free car buying experience. More

We have been long-time users of Ourisman's Service Department for maintenance of our 2000 Accord. Service hasn't been the fastest--our only complaint-- but it has always been friendly, knowledgeable, Department for maintenance of our 2000 Accord. Service hasn't been the fastest--our only complaint-- but it has always been friendly, knowledgeable, and thorough. On Thursday, Oct. 18, we came in to explore buying a new Honda and dealt, primarily, with Steve Young, who showed us various models and guided us through the sales process. (We bought a 2012 Accord LX-SE.) Mr. Young was very knowledgeable, calm and friendly, and a person we would definitely want to work with again. Not only did he know his Hondas, but he was remarkably familiar with vehicles in general and provided a great deal of accurate and useful information. His post-sale review of the workings of features on the Accord was comprehensive and easy to understand. After we had negotiated the sale of our 2000 Accord and purchase of our new LX-SE, we were handed over to Ashley [last-name unknown], who guided us through various dealer-supplied equipment/accessories. Again, friendly and helpful in getting our body side moldings installed prior to leaving with our Accord. Service was professional and prompt; ensuring that we drove the car away with the side moldings installed. As of this time, we have only two minor matters to resolve: First, we did not receive the listing of equipment, price, mileage, etc. that traditionally is placed in a vehicle's side window. We were told it had been misplaced, and that we would receive a replacement copy in the mail. Second, we think the "key" for the tire locks does not appear to fit the locks; I will be bringing this to Mr. Young's attention. In closing, we think the Ourisman Bethesda Honda operation is a "class-act", and we are delighted that we purchased our new vehicle there and that we will be able to continue to have our Accord serviced there. More

Great Service! I have been coming here for years. I am a return customer because of these guys always going the extra mile and providing customer service that is unsurpassed by others. Sergio and Diego have return customer because of these guys always going the extra mile and providing customer service that is unsurpassed by others. Sergio and Diego have ALWAYS met my expectations. If you want to talk to someone with product knowledge who answers all your questions you need to go see Diego. If you service your vehicle at Ourisman, Dan Jennings is the man. Point blank, this establishment has been and will be my choice for all my Honda's. You want the superior service, I'm not ranting for no reason but this place is it. You can also settle for inferior or mediocre service at best and go elsewhere. Just saying....... More

If it had not been for a devastating car accident a week prior, I would of never had step foot into Ourisman Honda. However, the pleasant and satisfying experience I had thanks to Mr. Jose Amaya almost made prior, I would of never had step foot into Ourisman Honda. However, the pleasant and satisfying experience I had thanks to Mr. Jose Amaya almost made me grateful for the tragic event. The feeling I had driving home in my new Accord, knowing the incomparable deal I had been offered by Mr. Amaya, is truly one of a kind. Not only was Mr. Amaya's professionalism and generosity enough of a treat, he topped it off by introducing me to another great man, his Financial Manager, Mr. Robert Ku. The pair made my first car shopping experience very memorable and I am truly grateful for all the events that led to my walking into Ourisman that saturday afternoon. Mr. Amaya and Mr. Ku are a token to the dealership and have made Ourisman Honda my first choice when buying a car! More

Mr. Salmon is extremely helpful and professional. It was my first time leasing a vehicle, and he made the process extremely easy to understand. Every time that I have contacted him with questions about the my first time leasing a vehicle, and he made the process extremely easy to understand. Every time that I have contacted him with questions about the lease since, he has been very quick to respond. More

My husband and I did not feel pressured or harassed into buying a car right away. Joe gave us the time to talk it over and let him know exactly what we were looking for. buying a car right away. Joe gave us the time to talk it over and let him know exactly what we were looking for. More

This was the best experience I've ever had buying a car. I spent all day shopping each competitor car to the Honda Accord. Before calling Jose Amaya at Ourisman Honda I predetermined that Honda was going t I spent all day shopping each competitor car to the Honda Accord. Before calling Jose Amaya at Ourisman Honda I predetermined that Honda was going to be more expensive than the other cars I was looking at due to Honda's great reputation in this particular class. After explaining to Jose what I had found so far that day he told me what he could do over the phone and I was already amazed at how competitive Honda could be and immediately went down to meet Jose and look at the Accord. I was impressed with Jose's professionalism all along the way and he was always working to get me the best deal possible on a car to meet my needs. Before I made a final decision, I explained what another dealer was willing to do for me and Jose introduced me to his Finance Manager, Robert Ku, and Robert was terrific to work with. He made it clear that he didn't want to see me buy from anyone but Oursiman Honda and that he was going to help me get into this Accord I was looking at. In fact, he even offered me a better discount than what I was asking for to remove all doubts from my mind. Finally, both Jose and Robert stayed after their 9pm closing time until 11pm to get all of my paperwork done and to finalize the purchase of my new Accord. Their commitment of going above and beyond for me left me unbelievably impressed and I couldn't be happier with the car and the deal I received. Without question, I would buy my next car from Ourisman Honda and would recommend Jose/Robert to anyone looking to buy a new car. More

New vehicle lease was a very positive experience. Azim is very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. very polite and professional. He patiently answered all of my questions, and went the "extra mile" to get me into the exact vehicle to meet my needs. Overall, a very pleasant experience. I have since recommended Ourisman, and Azim to family and friends and would do so agin without hesitation. More

Azim was great before during and after our trade-in and new lease! He was professional and helpful and went beyond the call of duty. He is the best! new lease! He was professional and helpful and went beyond the call of duty. He is the best! More