Ourisman Honda

Always pleasant, helpful, and friendly. I can be assured that my cars are taken good care of with Mr. Quintera's assistance. We had a pesky but mysterious problem with our automated door and he handled the that my cars are taken good care of with Mr. Quintera's assistance. We had a pesky but mysterious problem with our automated door and he handled the problem with a lot of patience and, with perseverance, it was solved. I would recommend this dealership and Mr. Quintera highly. More

I am giving the persons I have named the top rating because they did all they could to make our experience a good one. We had not purchased a car for about 16 years and that bad experience is still st because they did all they could to make our experience a good one. We had not purchased a car for about 16 years and that bad experience is still stuck in our minds. We did considerable on-line research and had narrowed our choice to just 2 makes and one or two possible models. If we had not felt comfortable with the individual or the dealership from the beginning of the process, we would have quickly walked away. We fell very fortunate to have Mr. Walter Whitford respond to our internet inquiry and as our salesperson. He demonstrated knowledge of his product and competence in his role. He was sensitive to our concerns and desires. He fully answered every question with gentility, patience, grace. He gave us the confidence we needed to complete this large purchase with as little anxiety as possible under the circumstanses. Our experience tells us that if the finanacial person doesn't create animosity, we should be happy. That's the negative. Mr. Sullivan is a true professional. Dealing with him was a pleasure. Need I say more? Because the Service Department had to install an option on our new car, we had contact with Mr. Thurston whom we found to be courteous, helpful and responsive. We hope this condition persists as we continue our relationship with Ourisman Honda of Bethesda. We would recommend these individuals to anyone and thus, the dealership for retaining such great people on staff. So far, so good, Ourisman. Our experience with you might even replace our 16-year-old memory of car buying horror. Thanks. More

I am a very busy professional and I just do not have the time to spend in negotiating a new car purchase. I do my homework beforehand and I know what I want. Kwame recognized that and dealt with me fairly time to spend in negotiating a new car purchase. I do my homework beforehand and I know what I want. Kwame recognized that and dealt with me fairly and directly. He showed me the models I wanted to see and found me a car without any features I did not want to purchase. We got to a fair bottom line in a cash purchase very quickly. I would return to Kwame again when I am in the market for another new car. More

Very happy with the entire experience. Bob, our salesperson was very friendly and very helpful. It was a wonderful low-pressure sale. I knew I wanted a CR-V but didn't know what "trim level". Bo salesperson was very friendly and very helpful. It was a wonderful low-pressure sale. I knew I wanted a CR-V but didn't know what "trim level". Bob asked me about my needs and wants and then told me he thought the base model would meet those needs/wants. He also told me teh features the other trim levels had so I could decide if I wanted things like heated leather seats or GPS navigation. He never tried to "upsell" - his interest was in getting us the car that met our needs. Before we left the dealership, Bob made sure we knew every feature, the location of everything, and how to operate all the new "bells and whistles". During the process Tony, the sales manager, stopped by several times to make sure everything was going OK. Tony was very friendly and helpful through the process. In the end I got everything I wanted for the price I wanted. Better than that, we left feeling like family. The next car I buy will be from Ourisman Honda (and from Bob and Tony) and I would strongly recommend them to anyone looking to purchase a car. More

As usual, I received top service from the service team at Honda. Juan Quintero is my contact person most times and he always addresses my concerns quickly. On this occasion, Juan, along with Luis and Vince, Honda. Juan Quintero is my contact person most times and he always addresses my concerns quickly. On this occasion, Juan, along with Luis and Vince, kept trying to resolve my problem over the course of a few days. They were pleasant throughout the process and accommodating to my schedule as we tried to find and fix my problem. Once the car duplicated the problem I was experiencing while in their care, they quickly fixed the car and had it back in my possession in less than half a day. More

Customer service is very good. This dealer offers competitive price. Overall experience is good. I will recommend this dealer. When getting price quote, ask them Is your interested new car has any ad competitive price. Overall experience is good. I will recommend this dealer. When getting price quote, ask them Is your interested new car has any additional dealer installed package?. This dealer provides good financing options. More

Robert provided us with outstanding service. He not only convinced us of Honda’s excellence as a company but also helped us decide between two different models: sifting through our questions/requirements an convinced us of Honda’s excellence as a company but also helped us decide between two different models: sifting through our questions/requirements and customizing a vehicle for our family. We greatly appreciate his professional manner, expert advice, and courteous service. More

Friendly, Helpful, and courteous. The most important of all, no pressure. Financing process was the fastest I have ever been involved. Tony Ramazani went above and beyond to make my car shopping a positi all, no pressure. Financing process was the fastest I have ever been involved. Tony Ramazani went above and beyond to make my car shopping a positive experience, and he made sure I leave the dealership happily. More

Remoe Doherty did a very nice job in selling us a new CR-V. He was very patient and informative. I began my car search by considering a used vehicle, but with his guidance, changed my mind to purchase CR-V. He was very patient and informative. I began my car search by considering a used vehicle, but with his guidance, changed my mind to purchase a 2010 model. The paperwork was handled very quickly. Great experience. More

I bought brand new Honda Ex-P from this dealership. The price was very reasonable plus I was not charged for dealership accessories as this was my second purchase. Mr. Tony Ramazani was very (sales Manager price was very reasonable plus I was not charged for dealership accessories as this was my second purchase. Mr. Tony Ramazani was very (sales Manager) was very courteous and very helpful and he made my purchasing decision very smooth. I rate this Manager No1 if I have to rate. I will definitely my refer friends. More