Ourisman Honda of Frederick

My family has brought vehicles from Shockley over the last four years. Each time it has been a great experience. From sales rep, test drive to finance, all very courtesy and did everything in their power last four years. Each time it has been a great experience. From sales rep, test drive to finance, all very courtesy and did everything in their power to meet all our request. More

First time car buyer The sales people that I worked with were very helpful in explaining everything in layman's terms. They listened to what I was looking for in a car, an The sales people that I worked with were very helpful in explaining everything in layman's terms. They listened to what I was looking for in a car, and did not pressure me into buying or financing against my interests. Darren was able to find a car with the make, model, and color I was looking for, and Mark was very helpful in helping me deal with the paperwork and delivered the vehicle on time! More

WOW what an awesome dealer! I loved the no pressure atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wi atmosphere. They truly go above and beyond expectations! Mark Lawson and Nancy Wilkes were absolutely wonderful to work with. Josh is a technology wizard. More

Was pleased that you had the car I wanted with the desired interior. Would ask for Luis Navarijo again. He was very helpful and polite. desired interior. Would ask for Luis Navarijo again. He was very helpful and polite. More

Shockley Honda provided excellent customer service overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda overall. The sales associate was very helpful, friendly and responsive in ensuring customer satisfaction. Would highly recommend Shockley Honda More

I was honestly not sure what to expect looking for a car during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was during Covid but I was very pleased with the cleanliness, the social distancing and I was very comfortable with my whole experience. Mark Lawson was very polite, genuine, patient, and answered all of my questions. I was not expecting to actually come home with a new SUV yesterday but everything just seemed right. Not only did I pay less than what I expected to pay but I also got more for my trade-in than I expected to get. There was no need to haggle and no high pressure upselling. I highly recommend Shockley Honda. More

Great experience! I'm very happy with my purchase. They made everything easy and answered all my questions. I would go back to Shockley Honda. made everything easy and answered all my questions. I would go back to Shockley Honda. More

Easy purchase experience Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sa Friendly staff, very flexible about payment. Nancy in Finance is patiently waiting for the COVID-19 delays with MVA to be resolved. William was our sales rep and he did everything he should and delivered the desired vehicle from another dealership within one day. More

Everyone was very attentive and answered all my questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace. questions. I liked that people weren't TOO aggressive and allowed me to make my decision in peace. More

Paula, Luis and Nancy all helped to make the online sale and home delivery of my vehicle as smooth as possible. Lots of communication from Luis! and home delivery of my vehicle as smooth as possible. Lots of communication from Luis! More