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Ourisman Honda of Laurel

Laurel, MD

4.7
146 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 146 reviews

March 20, 2023

Donny was super helpful and quick when I needed a reliable car within my budget and fast! He listened to my preferences and made it happen like a boss. Super thankful for the Honda team!! Angel was a More

by Victoria T
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 20, 2023 -

Ourisman Honda of Laurel responded

Victoria, thank you very much for your 5-star review! We're thrilled to hear about your positive experience at Ourisman Honda of Laurel. We'll be sure to pass your kind words on to Donny, Angel, and the rest of our team. Congratulations on the new Honda--we hope you love it! If you or your vehicle needs anything, we're here anytime. Thanks for supporting us. Have a great day, and drive safe!

March 03, 2023

Everyone is efficient and upfront about the work needed. They are great about explaining your cars needs too. More

by lbmatys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 06, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your feedback! Excellent customer service is our top priority, and we're glad it shows in our efficient and knowledgeable team members. If you need anything, we're here and grateful to assist. Thanks again for supporting Ourisman Honda of Laurel! Have a great day, and drive safe.

January 12, 2023

I can't say enough good things about Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs and the Ourisman Honda team - their responsiveness, professionalism, and in More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs
Mar 03, 2023 -

Ourisman Honda of Laurel responded

Steve, thank you so much for taking the time to write a detailed and thoughtful review! We're thrilled to hear about your positive experience working with Ramon, Lamont, and Melleny from the start of the buying process to the end. We'll be sure to pass your kind words concerning the consistent communication and in-person delivery on and tell our team to keep up the incredible work moving forward. Congratulations on the new Honda CR-V! If you or your vehicle needs anything, we're here and happy to help. Thanks again for your recommendation. Drive safe!

August 03, 2022

Donny Edwards was my salesman. He called me to come in to talk about trading my Honda Odyssey for a new model. He remained professional, positive, and sincerely interested in helpi More

by rochelle.glovick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Si Faiqe, Robert Chen
October 25, 2021

Bait & Switch is the tactic used at this dealership. I had used Carfax to find a few different used cars and setup the appt. The sales rep did not take the time to understand my needs and immediately trie More

by Steve Gold
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Lipscomb
June 28, 2021

Run, don’t walk away! Extremely dishonest sales tactics and trickery going on! If purchasing a new car and they mention destination or delivery fee, insist on seeing the window sticker, trust me it’s the More

by schris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordy
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