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Ourisman Honda of Laurel

Laurel, MD

4.7
231 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 231 reviews

August 13, 2024

Alex is a great sales person! He gives you all the information and gives you the space you need to make your decision! He is one of the best car salesmen I have worked with, the m More

by Yonuber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Chen, Mohammed
Aug 16, 2024 -

Ourisman Honda of Laurel responded

Thank you for sharing your experience! We're delighted to hear that Alex provided you with the information and space you needed to make your decision. It's wonderful to know that he, along with our managers and financing officers, made a positive impression. We strive to offer the best service, and we're glad we could meet your expectations. We look forward to assisting you again in the future!

August 12, 2024

Courteous, attentive and didn't try to sell me service I didn't need. I didn't have to wait for a long time. Price of service was reasonable More

by Reanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Aug 16, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for the kind words!

August 01, 2024

Just moved to MD. Ourisman did an amazing job getting me in for a State inspection, doing a recall that I have been waiting months for in PA, AND doing some other work More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia, Jason
Aug 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review, Michelle. We look forward to help you in the future.

July 27, 2024

Worst I don’t recommend this honda dealer either for sales or for service, they make you sit for hours and don’t say whats happened with the car. I had a very worst experience with this dealer. More

by Issivandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Jul 29, 2024 -

Ourisman Honda of Laurel responded

I'm sorry to hear about your experience. We apologize for any inconvenience and appreciate your feedback. Please contact us our service manager Jose Miranda directly at jmiranda@ourismancars.com

July 25, 2024

Everyone was very professional and knowledgeable. Sarah was especially great to work with.Will recommend to others. More

by Pdallask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Jul 25, 2024 -

Ourisman Honda of Laurel responded

Thank you very much for taking the time leave us an amazing review!

July 21, 2024

Great service when I bought my Accord and the people were very friendly and helpful More

by roxann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Angel and another Male tall blonde guy name started with B , Kris Platon
Jul 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for this amazing review, Roxann!

July 11, 2024

My most recent experience with Ourisman Honda of Laurel was terrible. I presented the Service Clerk with my Oil Change and Tire Rotation coupon and requested blades replaced. The service technician bro More

by dchatman527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Platon
Jul 15, 2024 -

Ourisman Honda of Laurel responded

We are sadden by your experience, we will have our service manager Bill Lavin reach out. Thank you.

June 29, 2024

Great buying experience the whole process was transparent and smooth. Karim was great to work with! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karin Bouarfa, Kris Platon
Jul 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your amazing review, Ryan!

June 27, 2024

The Service Advisor Jason Taylor was very nice and professional. He checked on my car a few times and made sure everything was done as quickly as possible. More

by asadisfahani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor (Service Advisor) 5 stars.
Jun 27, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for the kind words and you business!

June 25, 2024

Our service professional was courteous and made sure we understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multi More

by lahoff_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service professional
Jun 27, 2024 -

Ourisman Honda of Laurel responded

Thank you for your review! We're glad our service professional was courteous and communicative, and that your car was ready on time. We appreciate your feedback and look forward to serving you again!

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