Ourisman Honda of Tysons Corner

Got an incredible deal on a new 2011 Odyssey. From the start Dave Donley was great with a no pressure sales attitude and extremely informed about all the great features of the new model. Car was delivere start Dave Donley was great with a no pressure sales attitude and extremely informed about all the great features of the new model. Car was delivered as promised with no suprises throughout the process. Just returned to have roof racks installed and the customer service in the service department was also exceptional. Highly recommend if you are in the market for a Honda you talk to Dave Donley at Honda Tysons Corner, he took great care of us. More

We stopped in after driving to a number of other places looking for a Honda Odyssey. Upon pulling in, we met with a salesman who just happened to have "the perfect van" for us. We had a trade-in, so the looking for a Honda Odyssey. Upon pulling in, we met with a salesman who just happened to have "the perfect van" for us. We had a trade-in, so the manager came out, gave us the look over, then offered $9,000 for our trade-in. Considering they were willing to give us $5000 MORE for our trade-in than ANYONE else, we were instantly skeptical. Then they showed us our "perfect van". It was a NASTY van (complete with old McDonald's bags in the passenger seat and sticky substances ALL over). It had a VERY convenient DVD player that ONLY SHOWED the movie HOWEVER did not provide sound for the movie!!! I don't think they thought I would figure that out, cause when I said NO WAY to that van, they suddenly didn't want anything to do with us. We called for about 2 weeks daily trying to speak with the manager and find another van. He was ALWAYS busy and "would call us back." Well, after that first day, we never actually spoke with them again. But in hind-sight, I am GLAD. They are scammers and who knows what we would have driven away with! DO NOT GO TO THIS DEALERSHIP. YOU CANNOT TRUST A WORD THEY SAY! More

I contacted this dealership for a quote on a new Ridgeline and got in return a one-lined email from someone named Mike with no other information. I replied and thanked him for his quote and told him Ridgeline and got in return a one-lined email from someone named Mike with no other information. I replied and thanked him for his quote and told him that although it was higher than what other Honda dealerships gave me I would contact him again to see if he could do any better. After a week I received another email letting me know that "if it helps" he could "offer ZERO percent financing for 60 months". Well that sounded like a steal and it would have been but Honda doesnt offer 0% financing and what he didnt tell me was that he would give me the 0% but I would get charged the difference in the end. I replied another week later and asked him for his "out the door" price but never heard back from him. I wouldnt bother contacting this dealership. I have ZERO trust for Mike and this dealership and there are too many Honda dealers in the area not to go elsewhere. More

Got a front and rear brake job and a replacement for a taillight. Good responsive service, beat their quote (and everyone else's estimate). Service took a while but they did get me in the same day and pro taillight. Good responsive service, beat their quote (and everyone else's estimate). Service took a while but they did get me in the same day and provided courtesy car service to Tysons' Corner. Got a free car wash and (in order to match their quote) they didn't charge for the labor on the taillight. Service rep Terry satyed late to make sure the job got done as promised. More

This is the closest dealer to me, and they had the car I wanted in the color I wanted in stock. I had gotten a quote from them that was pretty good, but they don't tell you up front about the $500 for mud f wanted in the color I wanted in stock. I had gotten a quote from them that was pretty good, but they don't tell you up front about the $500 for mud flaps and wheel locks - those parts RETAIL for less than $100, so what they might appear to be saving you in the price of the car they'll get you for on that (and a high dealer processing fee). I went in today to have my trade appraised. I'd done my homework and knew Edmunds and Kelly BB said I should get at least $15k for the car... their initial offer... THOUSANDS less. The car will sell new for $20k and they were hoping to turn a $8k profit off of it. I told them to get real and they came back with $14500 and then $15k. Mind you I hate the games of negotiations (which I'd told the manager Jeff in email) and I just kept asking for their best price. After I left they called and emailed back eventually offering $16k for my trade (if I came in today to buy). I tried calling Jeff to confirm the price and make sure there was nothing hidden, but after being on hold for 10 mins without him picking up, I decided I wasn't wasting any more time with these guys. I went to MileOne Heritage Honda of Westminster (near Baltimore). Their FIRST price on the car was the same as the best price I'd gotten from Tysons in the store, plus they were offering a better out the door price without the hassle. Bottom line: If you want/enjoy the headache of buying, see these guys. If you just want the best price and service, go read my review of MileOne Heritage Westminster. It's a no brainer. If you do come here, be sure to see Jason, he was great - it was his management that blew the deal for him. More

Went in to purchase a new accord, and was treated nicely by the sales staff. However, the price the manager quoted me was outragious. I had done research prior to going into the dealer and knew the actual by the sales staff. However, the price the manager quoted me was outragious. I had done research prior to going into the dealer and knew the actual cost of options and features between different accord models, and the price given to me by the sales manager did not add up. When I confronted the manager and ask why the price was so different, he said it just is. Walked out after I heard that from the manager. More

We purchased a used vehicle from them and it did not come with floor mats, Khalid stated that that was not a problem, and they had plenty, they would put a set in the car. Little did we know they put in a s with floor mats, Khalid stated that that was not a problem, and they had plenty, they would put a set in the car. Little did we know they put in a set worth about $2.99, pieces of crap. Also, during the purchase process we stated several times that we had license plates to transfer to the vehicle, they proceeded to charge us and purchase new ones anyway, and then it took over two months to get our money back, and that only happened when I insisted on speaking with Mike, the dealership general manager. More

in 2004 i traded in a 1999 accord for a 2004 accord. they looked at my car, said mileage was too high and they wouldn't be able to sell it there - would have to sell it at auction instead. gave me 5,00 they looked at my car, said mileage was too high and they wouldn't be able to sell it there - would have to sell it at auction instead. gave me 5,000 for the trade, and a week later i see my car posted on their web site after a nice detailing for 10,000. so on the purchase of the new accord there's a little guy named mohammad that drives me to the back of the lot to look for the accord. we get off the car..walk for a few minutes and then he realizes we are in civic lot and not accord. finally we get to accord lot and i pick out one. he stalls....and stalls. after test drive, that is. makes me wait. finally, in finance office with an old white lady, she is going to charge me $50 for financing. who charges a fee to finance a car???? didn't think it was a standard practice. tried to give me something like 7% even with excellent cred. goes down to 5%. lady looked nice and gentle on outside, inside was a wolf. More