Ourisman Hyundai of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
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First of all, my experience purchasing my 2011 Elantra Limited was fantastic at this dealer. Kevin Handy was extremely helpful, friendly, courteous, and I would buy another car from him. In addition, a Limited was fantastic at this dealer. Kevin Handy was extremely helpful, friendly, courteous, and I would buy another car from him. In addition, about a week ago, I was driving my parents to Baltimore for a doctor visit at Univ of Maryland Hospital. On the way we had a flat tire, had it "repaired", and then proceeded to have a blow out with the same tire. Fortunately, when the blow out occurred, I was very close to this Hyundai dealer. I pulled into their lot with my Dad's 1992 Chevrolet Caprice station wagon with a busted up tire. Several of the employees came out, helped me get my parents into the customer service lounge where it was cool. The service manager then tried to locate a tire to fit the car but with no luck that afternoon. They could get it the next day. They then arranged for a rental car for us. The next day they called, had the tires (my Dad purchased two matching 225X75 15's), and the tires had been mounted. Dad and I drove back to Bowie to get his car and they even got the rental car back to the car rental company. How many businesses would go out of their way to that extent to help someone? Probably not many but the good people at Ourisman Hyundai of Bowie certainly did. I cannot thank them enough for their kindness and help that day. More
Do not make the mistake of seeking a quote from the dealer unless you want to be harassed by them on a daily basis. While I was very clear what car I was looking for, John G simply told me that they di dealer unless you want to be harassed by them on a daily basis. While I was very clear what car I was looking for, John G simply told me that they did not have it and tried to get me to come in to look at other cars. Whereas another dealer told me they could get the car, that thought apparently never crossed John's mind. Instead, even after I responded to him telling him that I had found the car I was looking for and that I was only interested in hearing from him again if he also had it (and for a specific price), he replied that I should be skeptical of the other dealership and continued leaving me phone messages and e-mails daily trying to get me to come look at cars I'm not interested in. I'm not sure of whose business this will attract; certainly not mine. More