Ourisman Kia of Bethesda

Zack was incredibly helpful and patient with me. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack. More

Service was good and on time. Also I got uber ride while I drop my car which is was great Also I got uber ride while I drop my car which is was great More

This was my first new car purchase in several years. The car I wanted was in limited supply and finding a dealer who had the model, trim, and color I was looking for was not easy. David Williams of O The car I wanted was in limited supply and finding a dealer who had the model, trim, and color I was looking for was not easy. David Williams of Ourisman was extremely helpful. If I ran into snags, I knew I could contact David and he would serve as point man to work with whomever was necessary internally to get things done. He and the other members of the team, including the finance department and the parts team, went above and beyond to help check all the boxes and get me the car I wanted, with the accessories I wanted, when I wanted it. This is also my first KIA, after decades of Honda ownership, and after a month of driving, including two long road trips, I'm still loving it. More

Everyone here is great. I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely fashion. More

Excellent customer service and team work, great experience at Ourisman Kia Bethesda, Maryland. Thank you so much! experience at Ourisman Kia Bethesda, Maryland. Thank you so much! More

Dealership was very flexible scheduling a diagnostic appointment and arranged for an Uber so I didn’t have to wait in the service department all day. Very pleased! appointment and arranged for an Uber so I didn’t have to wait in the service department all day. Very pleased! More

I had a great experience with David Williams at Ourisman Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying experience in decades. There was none of the usual (lousy) back and forth, playing games; everything was straightforward with no surprises, no hidden fees, no bait and switch like I've seen at other dealers. I greatly value that. I started on their website looking at one particular vehicle and David answered on chat when I indicated an interest. Before I got too invested he volunteered that there was minor damage on the vehicle that didn't show on pictures. Other dealers would have not said anything and let me come in (a decent drive away) to try to sell me on something else, but David didn't do that bait and switch so I really appreciated that. He had other similar vehicles in stock so I decided to come on in anyways. When I arrived, the vehicle was not only already ready to go, they had put it through their detailing process right before I arrived. David encouraged me to take a longer test drive, and I was able to get a feel for the vehicle in a low pressure situation. He drove with me on my request and was very patient in answering my questions about the car and the dealership. We worked together to find a good deal that benefited both of us and I walked away very happy; I hope David and Ourisman did too. I really appreciate that when we finally started talking numbers, there wasn't that constant back and forth "let me bring it to my manager" dance. It was a very fast turnaround on price negotiation and I'm glad we didn't have any wasted time. Finalizing the deal went smoothly without problems. We've had the car now for a week and it's been great. As I said it's been one of the best buying experiences I've had. A+, highly recommend, would go again. Thanks for a smooth buying experience, David and Ourisman. More

We had a great experience at Ourisman Kia recently. Our salesperson, Renzo, was friendly, knowledgeable and extremely helpful. He helped make the process of leasing our vehicle seamless. He even brough Our salesperson, Renzo, was friendly, knowledgeable and extremely helpful. He helped make the process of leasing our vehicle seamless. He even brought the car to our home. We were very satisfied with the dealership and would recommend it to any one looking for a Kia in the DMV. More

Bought a car from them on the condition that they would give me all weather mats. The salesman Marcus had me sign a piece of paper that said they owed me the mats. A month later and still no mats and no c give me all weather mats. The salesman Marcus had me sign a piece of paper that said they owed me the mats. A month later and still no mats and no communication from Marcus. I haven’t made the first payment on the car yet and I’m looking into voiding the sale because they broke their end of the agreement. Avoid this place at all costs. More

I did it online and saved time by trading in my car when I purchased a used one. The process was smooth and convenient. I purchased a used one. The process was smooth and convenient. More