12 Kia Dealers near 20815near 20815

I’ve been in the car business for almost 10 years and - merlsc300

I’ve been in the car business for almost 10 years and with high line for 7. Max is fantastic at what he does. Out of all the Kia dealerships I contacted he’s the only one who provided me with the numbers I requested, had the best price, and was true to his word when I arrived. He had the car cleaned, charged, and ready for my arrival parked out front. He took the time to go over features I didn’t know I cared about till he showed me. He was honest and timely. I couldn’t have asked for a better experience - and that’s coming from somebody with extremely high expectations on how business should be conducted.

Best car buying experience I’ve had in a long time. - Rmartinez814

Best car buying experience I’ve had in a long time. The entire team I dealt with Z, Esmeralda, Leo, David and Milo were complete professionals. By far go above and beyond for their customers

Zack was incredibly helpful and patient with me. - Jsun75

Zack was incredibly helpful and patient with me. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack.

Huge thanks to Joseph Crawford at King Kia of Laurel! - Barbara H

Huge thanks to Joseph Crawford at King Kia of Laurel! 🙌 He made the loan process smooth, stress-free, and even enjoyable. Joseph helped the team find the perfect car for me and secured a loan with better terms than I’d been offered elsewhere, a low down payment, and great coverage. I drove away in a car I absolutely love!

I had a great experience working with Zaid Omar, Sales - Positiveforcepp

I had a great experience working with Zaid Omar, Sales Manager. From start to finish, he went above and beyond to make sure everything was handled professionally. After purchasing my 2024 Telluride, I ran into a few issues. I reached out to Zaid, explained the situation, and he immediately took action. He scheduled a time for me to bring the vehicle in for repairs and even offered a loaner car while the work is being completed. What really stood out to me was his consistency and commitment. He never stopped answering the phone—that meant a lot. Even after the sale was done, he continued to be responsive and made sure my concerns were addressed. That level of customer service is rare these days. I truly appreciate the follow-through and would definitely recommend working with him.

I had two experience at Herson's Kia the first one was - binougamarie

I had two experience at Herson's Kia the first one was wonderful. Chavez Ralph it's the name of the greatest car dealer, we went for a trade it didn't work out but he got us a great deal for an amazing car with no down payment and all the staff was very helpful. My 2nd experience was not pleasant. I booked an appointment with the mechanic for my right rear tire, I got there ;after payment he told me that he fixed the left rear tire who in my knowledge had no problem and he tried to convince me that's what I came for

Great customer service. - Carol

Great customer service. They listened to what I thought I needed, and did the necessary diagnostics to show me what was required immediately...

I’m leaving this review only because of how disrespectful - krishnakiran66

I’m leaving this review only because of how disrespectful and dishonest the communication was at this dealership. I came to this dealer for a simple oil change on my Kia Niro and ended up dealing with constant miscommunication and zero accountability. After the service, I saw an extra “shop charge” added. When I asked what it was and why it wasn’t mentioned up front, the advisor Emma Pizzola from the service department just called it a “standard fee” that “every service place will charge.” But when I pushed back and asked why it wasn’t disclosed earlier, suddenly she was able to remove/discount it. If it’s truly a mandatory, standard fee, it shouldn’t disappear the moment a customer questions it. After I declined the long list of extra “recommended” services costing 1500$+, it felt like my questions no longer mattered. The focus shifted to “just come and pick up the car” instead of clearly answering anything. I have screenshots clearly showing the shop charge, her “standard fee” explanation, and then her changing it once I challenged it. On top of that, she booked an Uber without my clear approval and later tried to blame me, even though the screenshots clearly show I only said “yes” to confirming my location (Starbucks), not to “yes, book the Uber now.” She also ignored my direct question about resetting the service light for a long time and only confirmed it much later, after multiple messages from me. The worst part was the Jeremy Patrick manager’s phone call. He sounds bossy and was like backing up Emma. Instead of listening, he immediately took the employee’s side, talked over me, raised his voice, and made it clear he didn’t care whether I ever came back as a customer. He says whatever she spoke was perfect and it was me who did the mistake. There was no attempt to understand my side or even acknowledge the miscommunication that’s obvious in the texts. The attitude was basically: “We’re done here, just come get your car and get lost ASAP,” with a clear sense that I was disposable because they have plenty of other customers. Later when I went to pick up the car, he was basically showing off that he is a big guy and can threaten me off, so I chose not to speak to him and left the place. This isn’t about a free Uber or a few extra dollars in fees — it’s about basic respect and honest communication. Based on my experience, I will never return to this dealership. If you do go here, get every fee and action clearly confirmed in writing, because if something goes wrong, they will stand by their staff and not by the customer.

I came in for an oil change and Jarvis took excellent - Dylan Moreland

I came in for an oil change and Jarvis took excellent care of me from start to finish. The service was quick, professional, and stress-free. Jarvis explained everything clearly, kept me updated, and made sure the whole process was smooth. It’s rare to find someone who genuinely cares about customer service, but Jarvis went above and beyond. Everything was great—definitely recommending and will be back!

I talked with Adel Milani (Sales Mgr) on the phone to get - jphelsel

I talked with Adel Milani (Sales Mgr) on the phone to get the out-the-door price on the purchase of a new 2025 Kia Sorento EX Hybrid. My wife and I went to the dealership and met with Adel and the salesman - Stephen. Wow, Stephen gave us a professional presentation on the 2025 Kia Sorento EX Hybrid and told us all about the SUV and answered all of our questions. He even helped my wife install the Kia app on her phone and connected it to the SUV. The people we met with - Adel, Chico and Stephen were both knowledgeable and super helpful. They didn’t try to add extras we didn’t want. This is a great dealership with very knowledgeable and pleasant staff when buying a car. Great sales and customer service !!! I would definitely go to Darcars Kia of Lanham to buy my next car for the excellent experience. Highly recommended !!!

Stripped my lugs, blamed me and other shop that did not... - imag

Stripped my lugs, blamed me and other shop that did not exist, charged triple amount on labor, made me find my own vehicle somewhere in their parking lot after service instead of bringing it to me, shuttle service left me stranded for over an hour, performed unauthorized "safety" inspection and did not give me findings in person but mailed it to me later