Ourisman Lexus of Rockville

Sale person. Very nice job. And be responsible. He is friendly he did professional job. Very nice job. And be responsible. He is friendly he did professional job. More

Michael was very patient with me as I test drove three different models until I found the right vehicle for me. He also worked with me in the price and acquainted me with the car before I drove off. A nic different models until I found the right vehicle for me. He also worked with me in the price and acquainted me with the car before I drove off. A nice experience. More

Excellent customer service from James Wang, Finance Manager! Processed our transaction in a timely fashion, explaining everything along the way. Thank you. Manager! Processed our transaction in a timely fashion, explaining everything along the way. Thank you. More

Sales person: Sales person:We had a friendly, and speedy experience with Donny Edwards. My husband and I arrived during the evening, shortly before closing. Donny approached us and provided superior grade s experience with Donny Edwards. My husband and I arrived during the evening, shortly before closing. Donny approached us and provided superior grade service. In no time, we were shown inventory, taken on a test drive, fast-tracked through financing and left with the perfect car! We will be repeat customers of Ourisman. Looking forward to our next purchase Donny. Way to Go! More

Pei Pei was our sales associate and was top notch. She went above and beyond just selling us a car. She went above and beyond just selling us a car. More

Excellent! Ms. Hoang was totally professional and customer focused. Explained everything and kept me in the loop the entire time. Definitely exceeded all expe Ms. Hoang was totally professional and customer focused. Explained everything and kept me in the loop the entire time. Definitely exceeded all expectations. More

Solid deal, Donald did a great job getting us through the process. Fair value on trade and a great car in return. process. Fair value on trade and a great car in return. More

Our Salesman, Omar Tobb, was a pleasure to work with. He made the whole purchase experience quick and easy. He definitely paid attention to the details and ensured everything was done as expected. My wif He made the whole purchase experience quick and easy. He definitely paid attention to the details and ensured everything was done as expected. My wife is thrilled with her new car. As they say “Happy wife…….Happy life”. More

I was referred to Doug Quander in sales by a close friend after she had a great car-buying experience, and now I understand why. From the moment I walked in, Doug and the entire team (Jesse, Amal, Roxanne, a after she had a great car-buying experience, and now I understand why. From the moment I walked in, Doug and the entire team (Jesse, Amal, Roxanne, and Ryan) provided exceptional customer service. They took the time to understand exactly what I wanted and went above and beyond to make the process smooth, stress-free, and enjoyable. Everyone I interacted with showed genuine care, patience, and professionalism. They kept me informed every step of the way and worked hard to make sure I was completely comfortable with my decision. Thanks to their hard work, I drove away in my new truck! I am very satisfied with my purchase and experience. If you’re looking for a dealership that truly values their customers, I highly recommend Doug Quander and the entire team. They absolutely earned my trust and future business wit Lexus! More

I was able to make a service appt the same day. As always, the check-in people were efficient and nice. I never have a problem. As always, the check-in people were efficient and nice. I never have a problem. More