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Ourisman Lexus of Rockville
Rockville, MD
2,596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,596 reviews
August 30, 2025
If you are looking for a Lexus or a used vehicle, Chris Mendez and Willie Savage are not only great salesmen, they’re great people. I visited a lot of dealerships looking for my vehicle and these two gentl Mendez and Willie Savage are not only great salesmen, they’re great people. I visited a lot of dealerships looking for my vehicle and these two gentlemen took care of me from beginning to the end. I really enjoyed the buying experience, because of these two gentlemen and the entire Ourisman family. These guys are knowledgeable, they kept in contact with me and they just felt like family at the end of the day. If I could give them 10 stars, I would. More
by John Johnson
Employees Worked With
Willie Savage and Chris Mendez
August 29, 2025
My husband and I had such a great experience leasing my car here! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. My salesperson , Donny,made the process smooth a car here! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. My salesperson , Donny,made the process smooth and stress-free—taking the time to answer all my questions, explain every step clearly, and make sure I found the right car for my needs. The dealership team worked quickly and efficiently, and I never felt pressured at any point. Leasing my car was straightforward, and I drove away feeling confident and excited about my new vehicle. I highly recommend [dealership name] to anyone looking for an honest, professional, and customer-focused experience More
by parisa
Employees Worked With
Donald Edward
August 26, 2025
Great experience with Mr. Jin.bae and the team. They were helpful, professional, and made the whole process easy. I’m very happy with my new RX350 and the service I received. H Jin.bae and the team. They were helpful, professional, and made the whole process easy. I’m very happy with my new RX350 and the service I received. Highly recommend! More
by Nishi
Employees Worked With
Jin.bae
August 25, 2025
Great dealership! As a customer, you always want the best deal, and I believe Lexus of Rockville delivers on that. Bao was an excellent salesperson, knowledgeable and As a customer, you always want the best deal, and I believe Lexus of Rockville delivers on that. Bao was an excellent salesperson, knowledgeable and helpful throughout the process. Hassan in the finance office was a true wizard at making the deal happen. Highly recommend! More
by kevin.n721
Employees Worked With
Bao, Hassan, Willie
August 24, 2025
Doug is one of the best there is in the business. We worked out a deal that made everyone happy and he provided his usual excellent service. It’s the 5th car we’ve gotten from him. We worked out a deal that made everyone happy and he provided his usual excellent service. It’s the 5th car we’ve gotten from him. More
by adamh164
Employees Worked With
Doug, Kenny
August 23, 2025
PEIPEI made my recent purchase at Luxes so smooth and delightful. She is knowledgeable, professional, and kind. She took care of every small detail and made me a special customer. delightful. She is knowledgeable, professional, and kind. She took care of every small detail and made me a special customer. More
by Qi
Employees Worked With
Bernie mitts
August 22, 2025
I was pleasantly surprised by the great customer service I received. (That has not been my experience.) Brad should give classes on it at other Lexus dealerships! I received. (That has not been my experience.) Brad should give classes on it at other Lexus dealerships! More
by Joe3ofcp
Employees Worked With
Brad
