Ourisman Lexus of Rockville

Omar with Ourisman Lexus of Rockville did an exceptional job with the maintenance and care of my ES350. Great service and I appreciate the follow up during the service, his warm inviting complimentary adit job with the maintenance and care of my ES350. Great service and I appreciate the follow up during the service, his warm inviting complimentary aditude and his attention to details. I appreciate and enjoyed my day. More

They were very attentive. My car drives better after the oil change. Justin was very helpful and welcoming. My car drives better after the oil change. Justin was very helpful and welcoming. More

Brad is a helpful service advisor that communicates clearly, respects my time, and works with the service shop to leave my car better than it was when I brought it in. It is why I return to the dealers clearly, respects my time, and works with the service shop to leave my car better than it was when I brought it in. It is why I return to the dealership for service. More

We love our salesman Jin Bae. He is very kind and responsible to us. Also Service was great He is very kind and responsible to us. Also Service was great More

Very appreciative that the Service Department could get me an appointment on short notice. My service advisor, Omar, was excellent and greeted me with a warm welcome. He patiently listened to my concerns me an appointment on short notice. My service advisor, Omar, was excellent and greeted me with a warm welcome. He patiently listened to my concerns before offering a solution which was able to resolve my issues. While waiting for my vehicle service to complete, I saw Omar briefly tidying up the common area while en route to helping his colleagues. To me, that shows his attentiveness and willingness to go above and beyond. Many thanks to Omar and his team for getting me in and out! More

Excellent service department! Mike Jankowitz is my service advisor almost since I purchased my new Lexus at this dealership. He is very knowledgeable and responsive in that capaci Mike Jankowitz is my service advisor almost since I purchased my new Lexus at this dealership. He is very knowledgeable and responsive in that capacity, and I highly recommend him and this dealership. More

I brought in a 2013 Lexus RX350 for service and experienced really good service from the team. They made sure to call me for approval of work before they took action, completed repairs promptly, an experienced really good service from the team. They made sure to call me for approval of work before they took action, completed repairs promptly, and even worked with me by finding coupons that were available to help reduce the bill. Although I don’t own a newer car I still continue to use their service every year because of the experience and the detail assessment of my vehicle. More

Fantastic experience working with Jin and Amal in sales. They made the selection and the paperwork process exceptionally efficient and hassle free. I left very satisfied in my new NX350. Thanks to the manag They made the selection and the paperwork process exceptionally efficient and hassle free. I left very satisfied in my new NX350. Thanks to the manager Ryan Ando for his help in selecting the vehicle as well. More

Service experience was excellent. Mike met me at the drive-up bay and took it from there. He also made sure that my one dealer-required tech change got done. Mike met me at the drive-up bay and took it from there. He also made sure that my one dealer-required tech change got done. More