Ourisman Lexus of Rockville

Our salesman, Fahad, was excellent. Very professional and knowledgeable. He made the experience enjoyable. Excellent experience. Very professional and knowledgeable. He made the experience enjoyable. Excellent experience. More

Courteous staff. I called and asked if I could get an appointment on the same day and the agent accommodated us. Facility is clean and comfortable to sit and wait. I called and asked if I could get an appointment on the same day and the agent accommodated us. Facility is clean and comfortable to sit and wait. More

Excellent customer service, clear communication. I appreciate the online tool tracking and text updates. The team is a pleasure to work with. I appreciate the online tool tracking and text updates. The team is a pleasure to work with. More

Very friendly, great service, I will definitely recommend to my friends who is interested in buying car to my friends who is interested in buying car More

Good Courteous Dealership. The process of buying was smooth. Will recommend to others.Made effort to feel comfortable with purchase. The process of buying was smooth. Will recommend to others.Made effort to feel comfortable with purchase. More

I am a happy customer. I was treated like a king during my last visit at the dealership. They are good listeners. They took the time to understand my reasons for coming to I was treated like a king during my last visit at the dealership. They are good listeners. They took the time to understand my reasons for coming to the dealership. They made recommendations politely. They communicated with me in a way that matches my needs. They completed all necessary steps to make me happy. I had the best experience. As usual They gave me a loaner car to drive while working on mine. I can't ask for a better customer service than that. I will always come back. Thank you guys. Keep it up! From a happy customer. More

Excellent staff and service. Shout out to Yaw Pepra and Ellie (front desk) for being so helpful, accommodating and best customer service. Shout out to Yaw Pepra and Ellie (front desk) for being so helpful, accommodating and best customer service. More

My representative Pierr, was kind, informative, efficient and knowledgeable. My first service appointment with Lexus was a piece of cake! I was in and out in 35 minutes on a Saturday!! and knowledgeable. My first service appointment with Lexus was a piece of cake! I was in and out in 35 minutes on a Saturday!! More

I recently had the best service experience ever at this dealership! They were on time, provided a nice loaner and did everything they said they would. The waiting area for service was outstanding with ve dealership! They were on time, provided a nice loaner and did everything they said they would. The waiting area for service was outstanding with very friendly people offering snacks- never had that happen before. I will recommend this dealership to anyone looking for a Lexus product. More

Brad was an excellent service person and took care of everything in attentive and courteous manner. I would strongly recommend him. everything in attentive and courteous manner. I would strongly recommend him. More