Ourisman Lexus of Rockville

Convenient Nice and friendly environment Staffs are knowledgeable and courteous My wife, son and me liked the place very much. knowledgeable and courteous My wife, son and me liked the place very much. More

Honestly, where do I begin. I had my window shattered in completely one morning and drove my car in without an appointment. Pierr saw me and greeted me with open arms. Listened I had my window shattered in completely one morning and drove my car in without an appointment. Pierr saw me and greeted me with open arms. Listened to my concerns and additional requests and made sure I was taken care of QUICK. Not only did he do an amazing job checking me in but he provided me a loaner vehicle as well! I had my vehicle back within 5 days. Outstanding job by the Pierr and the entire service department. I also want to thank Vince who made sure to update me when Pierr was not there for one day and the Service Director Ki Robbins for making this all happen. Excellent service! More

The dealership is great it was nice to visit nice and clean had a good breakfast for everyone to enjoy enjoyed my time I spent at the dealership thank you clean had a good breakfast for everyone to enjoy enjoyed my time I spent at the dealership thank you More

Excellent customer service and always a pleasure. Really appreciate the loaner car and comfortable showroom. Really appreciate the loaner car and comfortable showroom. More

The service was fast and explanations of what was done and needed were clear and coherent and needed were clear and coherent More

Outstanding customer service. I've been a LEXUS of Rockville customer since 2006 and have never been disappointed. I've been a LEXUS of Rockville customer since 2006 and have never been disappointed. More

Assessed my numerous issues professionally and did a tune up while I waited. A complimentary car was was a much appreciated bonus. Very pleased. tune up while I waited. A complimentary car was was a much appreciated bonus. Very pleased. More

Scheduling was quick and easy even when I had to change the time twice. Once there the car was returned quickly and communicated to me in a timely fashion. Couldn’t have been happier the time twice. Once there the car was returned quickly and communicated to me in a timely fashion. Couldn’t have been happier More

Brad was incredibly hospitable, friendly, and knowledgeable. We dropped-in unannounced for a detail project on a weekend, and he was gracious enough to fit us in with his team. We will certainly knowledgeable. We dropped-in unannounced for a detail project on a weekend, and he was gracious enough to fit us in with his team. We will certainly return! More

Both the salesperson (Jin Bae) and financial services were excellent. They provided us a professional and experienced services. My wife and I are very pleased and happy with the experience with Ourisma were excellent. They provided us a professional and experienced services. My wife and I are very pleased and happy with the experience with Ourisman Lexus of Rockville. More