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Ourisman Lexus of Rockville
Rockville, MD
2,679 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,679 reviews
December 28, 2022
Seth Hamm and his team have consistently offered the highest level of professional customer service that brings to the DMV the ability for individuals to comfortable purchase and refer friends for a ste highest level of professional customer service that brings to the DMV the ability for individuals to comfortable purchase and refer friends for a stellar and stress free experience. More
by dcemsa1
Employees Worked With
Seth Hamm, Amal Adnan
December 28, 2022
I found the people at the dealership to be very friendly and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right back to me when I texted and was very personable. He explained all the features of the car and I felt very comfortable working with him. More
by Tom M.
Employees Worked With
Bill Lum
December 28, 2022
I have dealt with Seth Hamm for many years. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. More
by makramer26
Employees Worked With
Seth Hamm, Rosanne Baggett
December 23, 2022
The expeditious manner in which you are taken care of is great! Just wish there was more seating areas in the dealership where one can wait while your vehicle is being serviced. great! Just wish there was more seating areas in the dealership where one can wait while your vehicle is being serviced. More
by threeblunts
Employees Worked With
Aaron Gutierrez for Service
December 21, 2022
Brendan provided outstanding customer service which is very important to me. He provided clear information about the required service and answered ally questions. He was friendly and very professional. Th very important to me. He provided clear information about the required service and answered ally questions. He was friendly and very professional. Thank you Brendan! More
by Anne
Employees Worked With
Appointment scheduling personnel, Valet Andy, Brendan Bart
December 21, 2022
Kewei is the BEST salesperson! He handled my 2019 NX and my 2023 NX. He is knowledgeable, personable, and helpful. Highly recommend him! He handled my 2019 NX and my 2023 NX. He is knowledgeable, personable, and helpful. Highly recommend him! More
by kcampbell826
Employees Worked With
Kewei
December 20, 2022
I appreciate the exchange for a car to drive, although I did not use it. The radio station had been changed. The preset seat position was not observed. Was the oil changed? did not use it. The radio station had been changed. The preset seat position was not observed. Was the oil changed? More
by Judithlowe
Employees Worked With
Cannot remember
