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Ourisman Lexus of Rockville

Rockville, MD

4.9
2,679 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,679 reviews

December 18, 2022

I was just shopping around but I ended up brought the Lexus 350h NX from Tìm Wood the same day. He is knowledgeable and thoroughly explained its features. Thanks, Tim. More

by Khuemy Nguyen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Wood
Dec 19, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for stopping by to support Ourisman Lexus of Rockville with your 5-star review! We will be sure to pass along your appreciation to Tim. Safe travels in your new Lexus NX 350h!

December 16, 2022

Mr. Tony Rincon is a very personable, efficient and knowledgeable salesman, He is also very approachable, helpful and so is a great asset to your dealership. More

by jimmyc2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
Dec 16, 2022 -

Ourisman Lexus of Rockville responded

Thanks for the great review of Ourisman Lexus of Rockville! We're glad that Tony was wonderful to work with. We will see you again next time you need us!

December 15, 2022

They treated me with a lot of respect and I really appreciate the service all the way More

by Rashawn1809
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pe pe
Dec 15, 2022 -

Ourisman Lexus of Rockville responded

Thank you for this kind review of Ourisman Lexus of Rockville! We are here to help with any of your Lexus needs. Happy holidays!

December 15, 2022

My experience with this location and especially with Dela were phenomenally outstanding and top notch! More

by Makeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dela
Dec 15, 2022 -

Ourisman Lexus of Rockville responded

We are delighted to hear that you had a great experience working with our team at Ourisman Lexus of Rockville! Thank you for the 5 stars!

December 15, 2022

Great service professionals who are always helpful. Excellent service technicians. Great service waiting room with comfortable chairs and a separate business area. More

by Stargazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 15, 2022 -

Ourisman Lexus of Rockville responded

These are all things we love to see! We're elated that you've appreciated our team and waiting area at Ourisman Lexus of Rockville. Thank you for all your support!

December 14, 2022

Excellent, friendly, professional - Seth made everything really easy and streamlined the process for us! Thank you! More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 14, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Seth and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

December 10, 2022

Excellent service and helpful technician. Was able to correct the nav screen. Ho-ho-ho. More

by ebh14704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 12, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your business and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

December 10, 2022

Everyone I encountered was so nice, that it was a pleasure to wait for my car. I am a person who does not like to wait. More

by sbragin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember names
Dec 12, 2022 -

Ourisman Lexus of Rockville responded

It was our privilege to serve you, thanks so much! -- Ourisman Lexus of Rockville Team

December 08, 2022

We were at Rockville of Lexus to buy a sedan. The salesman we met was very knowledgeable, experienced, cordial, professional, and kind. More

by ioh0858
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
jin Bae
Dec 08, 2022 -

Ourisman Lexus of Rockville responded

We’re glad we could deliver a 5-star experience! Thank you so much for working with us here at Ourisman Lexus of Rockville.

December 07, 2022

I was here for oil change. I just bought RX 450h certified from dealer 3 yrs ago. Only drive 1800 miles within those time. Dealer diagnostic said fuel valve dirty need to repla More

by hong77tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad
Dec 08, 2022 -

Ourisman Lexus of Rockville responded

I am very sorry to hear that you are disappointed with your service experience. I want to assure you that we run an honest business, so I apologize if our suggestions left a different impression. Customer satisfaction is our priority, and I would like to see what I can do to improve your trust in our team. Please reach out when you can. Thank you, Jesse Drost - General Manager - 301-762-9009

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