
Ourisman Lexus of Rockville
Rockville, MD
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My service representative is friendly, courteous and knowledgeable of my vehicle’s technology He always keeps me updated of the work and is usually very timely His price quotes are usually reasonabl knowledgeable of my vehicle’s technology He always keeps me updated of the work and is usually very timely His price quotes are usually reasonable and work quality is satisfactory More
The staff at Ourisman Lexus of Rockville were professional and knowledgeable. They listened to determine what I was looking for and then forwarded me information on vehicles that met my criteria. professional and knowledgeable. They listened to determine what I was looking for and then forwarded me information on vehicles that met my criteria. Other dealerships kept trying to sell me vehicles that did not. Once I identified the vehicle of choice, the purchase process was handled in an efficient manner. Customer service was outstanding. More
Lexus of Rockville has been servicing our vehicle for over 10 years. Each and every time we received excellent customer service, and our vehicle keeps running from the first day we bought it from them. over 10 years. Each and every time we received excellent customer service, and our vehicle keeps running from the first day we bought it from them. More
Uriel (Tony) is a very qualified, highly professional and customer-friendly dealer. Breaks all stereotypes of a "classical car dealer". Already on my third car with him. Highly recommend to everybody to deal customer-friendly dealer. Breaks all stereotypes of a "classical car dealer". Already on my third car with him. Highly recommend to everybody to deal with him if you decide to get Lexus. Ans sure, Lexus rocks! More
Comments are for service only excellent and Very Efficient and the Service Rep was Great. My experience with potential Purchase was Not Good Efficient and the Service Rep was Great. My experience with potential Purchase was Not Good More
I've had excellent experiences with this dealership since I bought my first Lexus in 2008. The service department is efficient and accessible and has kept my now 15-year old ES in great condition. Scarcity o I bought my first Lexus in 2008. The service department is efficient and accessible and has kept my now 15-year old ES in great condition. Scarcity of the model that I wanted to purchase this time around was frustrating, but that just reflects what is going on in the world. My salesman, YK Oyefusi,is friendly and remained in contact with me as things developed. More
I was lucky to be assigned to Jimmy again. He was very professional, responsible and helpful. I have been enjoying with the service department. He was very professional, responsible and helpful. I have been enjoying with the service department. More