Ourisman Lexus of Rockville

Very responsive service, friendly and experienced personnel. They were able to schedule us promptly for service personnel. They were able to schedule us promptly for service More

Very easy to get a service appointment, even on short notice. I’ve always liked working with Shawn, who is very knowledgeable and helpful. notice. I’ve always liked working with Shawn, who is very knowledgeable and helpful. More

Excellent Service as always! Jose Miranda is a pleasure to work with and I know my car is in good hands getting the service it needs. to work with and I know my car is in good hands getting the service it needs. More

Andres was responsive, open, and honest about my issue and his recommendation about what I should do. That goes a long way in building trust and loyalty! and his recommendation about what I should do. That goes a long way in building trust and loyalty! More

Not good experience, my sensor was damaged, it should be covered under warranty but I was charged covered under warranty but I was charged More

Jimmy is always knowledgeable, helpful and patient; he is a pleasure to deal with and we rely on his expertise. The dealership responded quickly to a problem with third-party valet service, and the drivers t a pleasure to deal with and we rely on his expertise. The dealership responded quickly to a problem with third-party valet service, and the drivers they sent instead—Shane and Lennard—were equally pleasant and helpful. We will happily use Jimmy and the dealership’s services again! More

My experience was fabulous. Thanasis, Chris and Tim provided outstanding service. Jesse was also very responsive - and a pleasure to work with. provided outstanding service. Jesse was also very responsive - and a pleasure to work with. More

Great customer service team. Justin was great. Very friendly and helpful. Keep me updated and informed on the status. friendly and helpful. Keep me updated and informed on the status. More

Great service! Everything as promised which includes the time it took to complete - which is the most important to me. time it took to complete - which is the most important to me. More

Ok. I appreciate the service at Rockville but don’t like being forced to write comments being forced to write comments More