Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,517 reviews
September 13, 2021
Easy pick-up for maintenance; polite and professional custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. More
by CAS
Employees Worked With
Aaron Gutierrez, Gabriela Ramos
September 12, 2021
Pei Pei is provided excellent service for us that I brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! More
by connielin66
Employees Worked With
Gabriela Ramos
September 12, 2021
Have always had a good experience at this dealership. People are always helpful and personable. I felt that they want to make sure that you are satisfied. People are always helpful and personable. I felt that they want to make sure that you are satisfied. More
by Salmanme53
Employees Worked With
JimmyBaker
September 11, 2021
My vehicle was picked up, serviced quickly and promptly returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend More
by Dave
Employees Worked With
Gabriela Ramos
September 11, 2021
My experience at Lexus of Rockville is always very positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. More
by Khadijahmuhammad
Employees Worked With
Gabriela Ramos
September 10, 2021
I always receive prompt, courteous and excellent service from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. More
by mhpb1959
Employees Worked With
Jimmy Baker in Service Department
September 10, 2021
I’ve bought three Lexus cars from Lexus of Rockville great service never a problem with my cars and excellent service in the service department. great service never a problem with my cars and excellent service in the service department. More
by Machelleb
Employees Worked With
Andres
September 09, 2021
Quality of work is excellent. All repair or necessary maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. More
by Leontaboh
Employees Worked With
Jimmy
September 09, 2021
Lexus of Rockville affords it’s customers the best automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d exp automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d expect from a Lexus dealership. I always service my NX300h at Lexus of Rockville! More
by maworsley21
Employees Worked With
Justin Furstenberg
