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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,637 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,637 reviews

October 16, 2021

People are nice here. The salesperson is very patient and highly passionate. The cars are in good quality. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peipei Tsai
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Oct 18, 2021 -

Ourisman Lexus of Rockville responded

Hi Amy, thanks for this great review! We're happy to hear that our team was patient and enthusiastic. See you again next time here at Ourisman Lexus of Rockville!

October 15, 2021

Awesome team, informative and timely and updated me several times during my visit and overall excellent service More

by Akt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
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Oct 15, 2021 -

Akt responded

Confirm review

Oct 15, 2021 -

Ourisman Lexus of Rockville responded

Hearing that you had an all-around excellent service visit makes our day. Thank you so much - and come back next time! - the Ourisman Lexus of Rockville team

October 15, 2021

As always, I had a positive experience at the dealership. All the staff was very professional and knowledgeable. More

by Cehobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
Oct 15, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the rave review! It means a lot to hear that you receive consistently excellent service from our team. Have a fantastic weekend! - Ourisman Lexus of Rockville team

October 15, 2021

Great dealership with great staff! Always have gone above and beyond. I tell people about this dealer all the time. More

by Sjcasvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Oct 15, 2021 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville and for recommending our work to others! Your business is greatly appreciated by our team and we look forward to your next visit.

October 15, 2021

The staff of Lexus Rockville is professional, competent and timely. The services ate always excellent. More

by bcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 15, 2021 -

Ourisman Lexus of Rockville responded

Thanks for these kind words about the Ourisman Lexus of Rockville team! We're pleased that we've been professional and efficient, and it makes us happy that you're always satisfied by our work.

October 15, 2021

Great service. Excellent communication. Love the valet service added recently makes things more convenient around our schedule. More

by MTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Oct 15, 2021 -

Ourisman Lexus of Rockville responded

We are so glad to see this positive feedback! Thank you for being part of the Ourisman Lexus of Rockville family.

October 15, 2021

Making the appointment was fast and easy. The service process was professional with no issues More

by Kevin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 15, 2021 -

Ourisman Lexus of Rockville responded

Kevin - We can't ask for better feedback than this! Thank you so much for being part of the Ourisman Lexus of Rockville family.

October 14, 2021

I like thus dealership mire when it was just Lexus of Rockville. Seems service was better than it is niw More

by Aprimozic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Pereira
Report | Print
Oct 19, 2021 -

Ourisman Lexus of Rockville responded

I am sorry to hear that your recent visits haven't lived up to our high standards. I assure you that our team remains committed to customer satisfaction and we would appreciate another opportunity to demonstrate this to you. If you would be willing to speak about this further, please give me a call. Thank you, David Slebodnick - General Manager - (301) 825-9552

October 14, 2021

Jose was outstanding and attentive. Kept me informed and delivered the vehicle in immaculate condition. More

by ABonaparte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
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Oct 14, 2021 -

Ourisman Lexus of Rockville responded

Thanks for this wonderful review of Ourisman Lexus of Rockville! We're happy to hear that Jose was attentive and informative. See you again next time!

October 13, 2021

Their service is great. I would reference them to my family and friends. They have good customer service. More

by smulamula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 13, 2021 -

Ourisman Lexus of Rockville responded

We are grateful for your business here at Ourisman Lexus of Rockville! Thank you for the great feedback and we hope to see you again down the road. Take care!

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