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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,639 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,639 reviews

October 14, 2021

Jose was outstanding and attentive. Kept me informed and delivered the vehicle in immaculate condition. More

by ABonaparte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
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Oct 14, 2021 -

Ourisman Lexus of Rockville responded

Thanks for this wonderful review of Ourisman Lexus of Rockville! We're happy to hear that Jose was attentive and informative. See you again next time!

October 13, 2021

Their service is great. I would reference them to my family and friends. They have good customer service. More

by smulamula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 13, 2021 -

Ourisman Lexus of Rockville responded

We are grateful for your business here at Ourisman Lexus of Rockville! Thank you for the great feedback and we hope to see you again down the road. Take care!

October 13, 2021

Mr. Kofi has excellent customer service with good public relations, he explained every necessary point and delivered promptly. More

by ezinne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kofi, James
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Oct 13, 2021 -

Ourisman Lexus of Rockville responded

We are thrilled that you received such communicative, top-notch service here at Ourisman Lexus of Rockville! Thank you for choosing Ourisman Lexus of Rockville and for taking the time to leave us a review. Safe travels ahead!

Oct 14, 2021 -

ezinne responded

I will always go with Lexus

October 13, 2021

Great service and Jose Miranda’s best professional attitude. Really enjoyed the experience! I will recommend this person to all my friends. Looking forward to my next service. More

by Yousufnagaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
Report | Print
Oct 13, 2021 -

Ourisman Lexus of Rockville responded

We couldn't agree more that Jose has his customer's best interest in mind. We will certainly let him know that you appreciated all of the help while you stopped in for your service visit. Thank you for choosing Ourisman Lexus of Rockville!

October 13, 2021

Thank you so much!!! Mr. Joshua for your COURTEOUS, EXCELLENT & OUTSTANDING customer Service. Definitely will recommend to Family & Friends More

by Godchozen_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James, in Finance is SUPER!!!
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Oct 13, 2021 -

Ourisman Lexus of Rockville responded

Hearing that your visit was courteous and outstanding lets us know we're hitting the mark! We will certainly let Joshua know you appreciated all of his help during your visit. Safe travels and have a wonderful day! - Ourisman Lexus of Rockville

October 13, 2021

My service advisor, Mike was excellent, he was knowledgeable, courteous, respectful and he is all about the customer. More

by mgaymon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, service advisor
Report | Print
Oct 13, 2021 -

Ourisman Lexus of Rockville responded

Thanks for giving Mike such a great shoutout! We are grateful to have him on the Ourisman Lexus of Rockville team and will certainly pass along your kind words. Have a wonderful day!

October 13, 2021

I had a fantastic experience at this dealership. My salesperson Athanasios was professional, responsive and superb. I have never had a better experience! More

by Paul.ade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios
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Oct 14, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the wonderful review! We're happy that our team was professional, responsive, and overall excellent. We appreciate the kind words about us here at Ourisman Lexus of Rockville!

October 12, 2021

My service advisor Justin was courteous, attentive, professional, efficient. I will definitely recommend him to all my friends and acquaintances, and will be looking forward to enjoying this services d More

by Serge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 12, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the great review of Ourisman Lexus of Rockville! We're pleased that Justin was professional, courteous, and attentive. We appreciate you recommending us to others, and we'll see you again down the line.

Oct 13, 2021 -

Serge responded

High notch customer service. Friendly, efficient, professional. And their coffee is good.

October 12, 2021

Mr. Osborne Jones performs Outstanding Quality of service ! We are a customer of Lexus of Rockville for 30 years！ More

by gracewang8205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne Jones
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Oct 12, 2021 -

gracewang8205 responded

Mr. Osborne Jones performs outstanding quality of service! Thank you

Oct 12, 2021 -

Ourisman Lexus of Rockville responded

We couldn't be happier to have earned your 30 years of business! Thank you for trusting Osborne and the team, and for stopping by to share your feedback. Safe travels from all of us at Ourisman Lexus of Rockville!

October 12, 2021

Great service and car was timely delivered. Overall , satisfied by the service and would visit again. More

by Vishal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Oct 12, 2021 -

Ourisman Lexus of Rockville responded

Vishal - Thank you so much for the rave review! We are happy to hear that our Ourisman Lexus of Rockville team earned your future business. Enjoy your day!

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