Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,596 Reviews
Contact Dealership
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,596 reviews

August 21, 2025

Excellent service provided by assistant manager Vince Garcia! My wife and I really appreciate the professionalism and speed of the service being given. It is our pleasure to come back for the next appoin More

by rmazelev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VINCE GARCIA
Report | Print
Aug 24, 2025 -

Ourisman Lexus of Rockville responded

We are grateful to hear that Vince Garcia provided you with excellent service and professionalism. We look forward to serving you and your wife again at Ourisman Lexus of Rockville and will certainly pass on your kind words to Vince. Safe travels!

August 21, 2025

Very good customer service and nice attitude of the staff. Nice and friendly environment of the Service Center More

by mkmushtaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRAD
Report | Print
Aug 25, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback with us! We hope to see you again at Ourisman Lexus of Rockville. Have a wonderful day!

August 21, 2025

I recently purchased a car from Ourisman Lexus of Rockville, and I was very satisfied from the moment I walked in until I drove out with my new car. Everyone was kind and professional, but I especial More

by Leewoncool
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jin Bae
Report | Print
Aug 25, 2025 -

Ourisman Lexus of Rockville responded

Congratulations on your new car! Thanks so much for choosing Ourisman Lexus of Rockville and for sharing your experience with Jin and the team. We appreciate your support!

August 20, 2025

My salesman Name was Hector. He was extremely professional and caring. I highly recommend him, and everyone at this dealership, great service by everyone. More

by Fpolanco2714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Aug 22, 2025 -

Ourisman Lexus of Rockville responded

Thank you for recommending Hector and our team here at Ourisman Lexus of Rockville! We're committed to providing professional and caring service, and it's wonderful to hear that was your experience. Safe travels!

August 20, 2025

My service contact was Vincent. He was very professional and friendly. He made the process very smooth and had me back on the road earlier than estimated. The entire process was eff More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Aug 22, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Vincent provided such a seamless and professional experience for you at Ourisman Lexus of Rockville. Thank you for sharing your feedback! Safe travels!

August 20, 2025

Did an excellent job finding and fixing a dead sensor. All works well now. Will definitely use this dealership for service in the future. More

by p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Aug 22, 2025 -

Ourisman Lexus of Rockville responded

We're pleased to know you had a positive experience with our team and we were able to find and fix the sensor at Ourisman Lexus of Rockville. Thank you for choosing us for your service needs!

August 19, 2025

Pei Pei was extremely professional and persistent. Her manager found the right deal for my family and our current size. Thank you! More

by Angelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei
Report | Print
Aug 21, 2025 -

Ourisman Lexus of Rockville responded

Angelo, thank you for sharing your experience with Pei Pei and the team! We appreciate your business, and we hope to see you again at Ourisman Lexus of Rockville. Safe travels!

August 18, 2025

It was absolutely a pleasure working with Ali. He made me feel very comfortable throughout the entire process. I am grateful and will certainly make my next year purchase from him. More

by Mail.alikhosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alireza
Report | Print
Aug 20, 2025 -

Ourisman Lexus of Rockville responded

We're so happy Ali provided such a comfortable and helpful experience at Ourisman Lexus of Rockville. We look forward to working with you again next year! Safe travels!

August 16, 2025

I deal with jimmy baker who is very professional and I trust his judgement and advice. More

by Vera.weissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Report | Print
Aug 19, 2025 -

Ourisman Lexus of Rockville responded

We're so happy that Jimmt could deliver an excellent experience! - Ourisman Lexus of Rockville Team

August 16, 2025

Outstanding customer service from YK at Ourisman Lexus. Found the car we wanted and was in and out on Saturday, great experience with the whole team. Love our new TX! More

by wolfedg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YK Oyefusi
Report | Print
Aug 19, 2025 -

Ourisman Lexus of Rockville responded

Congrats on your new Lexus TX! We will pass along your thanks to YK and the rest of the team. We are happy to help, anytime at Ourisman Lexus of Rockville!

1
2
3
...
260