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Ourisman Lexus of Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.9
2,930 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,930 reviews

July 24, 2026

Kat was very helpful from the time I checked in my vehicle until the time I left. She has helped me in the past as well, very professional, she keeps me updated on my vehicle. Thank you Kat!! More

by Okoroaformark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
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Jul 27, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Kat! Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Kat went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

July 24, 2026

It feels good to meet someone who listens to your concerns and takes steps to help. I met Todd Omar. More

by DealerRater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Omar
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Jul 27, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Todd! Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Todd went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

July 23, 2026

Quick, easy, and convenient. They were very attentive and took care of everything to perfection. More

by Shibak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 23, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman, Shibak! We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

July 23, 2026

Excellent CustomerService. Knowledgeable of vehicle. He was very polite and business oriented. The transaction was smooth and not complicated. More

by bren3sco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Quander
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Jul 23, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

July 21, 2026

I don’t understand why my oil change was almost 200. 00 dollars. I’ve been coming there for 9 years and it’s never been that much. More

by Breon Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name
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Jul 21, 2026 -

Ourisman Lexus of Rockville responded

Breon, thank you for your feedback. We're sorry to hear that your experience left you feeling this way. Providing an exceptional customer experience is important to us, and we're disappointed that we did not earn your confidence. We appreciate you sharing your perspective and will use your feedback to help us continue improving.

July 16, 2026

Excellent service! Mike was friendly, professional, and knowledgeable. He made the process easy, answered all questions, and provided great customer service. I highly r More

by marysolblessg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 17, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review! There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. At Ourisman, we are committed to building lasting relationships through trust, integrity, and service excellence. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

July 15, 2026

I have bought 3 Lexus cars from this dealer. We are happy as they provide prompt and precise service we need. More

by Pmamvm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Jul 15, 2026 -

Ourisman Lexus of Rockville responded

Thank you for being a loyal Ourisman Lexus of Rockville customer and congrats on the new ride! We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

July 14, 2026

Service is always great. Service advisor keeps me informed about my service and my options. More

by Dejuan S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 15, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

July 14, 2026

Excellent services. Especially for the sales representative (Fahd Abuassi), He provided us with an extremely professional and helpful service during the entire process More

by mowcheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahd Abuassi and James Wang
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Jul 15, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Fahd. Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Fahd went above and beyond to make your experience a great one. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

July 14, 2026

Great dealership and service team. Fast, efficient and friendly. Clean waiting area. Complimentary refreshments and munchies while you wait is a big plus! More

by awang21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan (service) Doug (sales)
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Jul 14, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

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