Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,845 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,845 reviews
May 01, 2026
Brendan, my service specialist at Ourisman Lexus of Rockville, along with his team, delivered truly exceptional service. From the start, Brendan took the time to listen carefully and, more importantly, Rockville, along with his team, delivered truly exceptional service. From the start, Brendan took the time to listen carefully and, more importantly, brought a genuine human touch to understanding my situation and providing the right support where it was needed. That level of attentiveness and care is rare, and it made a real difference in my experience. I sincerely appreciate Brendan and his entire team for their professionalism, patience, and commitment to quality service. I will absolutely continue bringing my vehicle here for service. Top-tier, A1 customer service all around, highly recommended for anyone looking for a team that truly values its customers. More
by Kennyphilistin
Employees Worked With
Brendan
April 30, 2026
The service team did an excellent job! They picked up my car on time and kept me informed of where it was in the service cycle. The team even retrieved a lost air-pod which was wedged un They picked up my car on time and kept me informed of where it was in the service cycle. The team even retrieved a lost air-pod which was wedged under the back seat. Just an excellent job all around! More
by patw
Employees Worked With
Omar
April 29, 2026
The dealership was very nice. I had an appointment but we as there 30 minutes early and was almost immediately tended to. I had an appointment but we as there 30 minutes early and was almost immediately tended to. More
by Km1420
Employees Worked With
Pei Pei Tsai, Kenneth Poerstel, Kewei Wu
April 25, 2026
Pei Pei was so nice and knowledgeable. She answered all the questions we asked and was explaining every feature of the car to me. She was very patient and helped us a lot! She answered all the questions we asked and was explaining every feature of the car to me. She was very patient and helped us a lot! More
by clairecheng2059
Employees Worked With
Pei Pei Tsai
