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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
2,968 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,968 reviews

September 01, 2026

Excellent customer service! ! Highly recommended this location for service. Everyone was so nice and friendly. More

by cboone0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 03, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. At Ourisman, we believe great experiences happen when empowered teams are given the opportunity to make a positive impact on the people they serve. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

September 01, 2026

Mike was wonderful taking care of servicing my vehicle. Very professional and addressed all of my questions. More

by Ron
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Sep 03, 2026 -

Ourisman Lexus of Rockville responded

Hi Ron, we're glad to hear Mike provided professional, thorough service! Reviews like yours remind us of our mission: Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Mike and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

September 01, 2026

Working with Jimmy in service was an exceptional experience. My service request was handled professionally and my expectations were exceeded. More

by jheiserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Sep 03, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience and for recognizing Jimmy. At Ourisman, we believe every team member has the power to make a positive impact, and it's wonderful to hear that Jimmy helped make your experience a memorable one. Team members like Jimmy embody the commitment, professionalism, and customer-first mindset that we strive to deliver every day. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. We will be sure to celebrate your feedback with Jimmy and the rest of the team. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

September 01, 2026

Service is always excellent! Brad always meet you with a smile. Takes the time to explained as to what services are needed. More

by Diannepedro75
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 01, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

September 01, 2026

Ozzie and his team & technician(s) are beyond amazing in terms of honesty, professionalism, integrity, and customer satisfaction. Always a pleasure to engage with him / them. More

by VModi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Jones
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Sep 03, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience and for recognizing Ozzie and the team! At Ourisman, we believe every team member has the power to make a positive impact, and it's wonderful to hear that Ozzie helped make your experience a memorable one. Reviews like yours remind us why our mission is Empowered Teams Creating Moments of Magic. Thank you for your business, your trust, and for taking the time to share your experience. – The Ourisman Team

August 29, 2026

Great Client-Focused Culture & Service. Essentially a Turn-Key Purchasing Experience - Increasingly Uncommon These Days.. More

by razama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Zost, James Wang, Hector Zacipa
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Sep 01, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with us, Razama! We’re delighted to hear our team at Ourisman Lexus of Rockville made your purchase seamless and enjoyable. Safe travels ahead!

August 28, 2026

The service representative were helpful and courteous in managing the appointment The vehicle was serviced in a timely manner More

by cmsddspc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Aug 28, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. At Ourisman, we believe great experiences happen when empowered teams are given the opportunity to make a positive impact on the people they serve. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

August 28, 2026

The sales process was conducted in a very professional manner. The process was very straightforward and pleasant . The salesman was attentive to what I was interested in More

by cmsddspc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YK Oluyinka
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Aug 28, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. At Ourisman, we believe great experiences happen when empowered teams are given the opportunity to make a positive impact on the people they serve. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

August 26, 2026

Great all-around, management, sales, service, shop, refreshments and comfort; that includes selection of cars and pricing. More

by Hussein Amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Fuster
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Aug 27, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. At Ourisman, our mission is simple: Empowered Teams Creating Moments of Magic, and feedback like yours lets us know we are delivering on that promise. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

Aug 27, 2026 -

Hussein Amin responded

Thanks again Mason for the quality and timeliness of service. Much appreciate your knowledge, courtesy, and personal attention. You kept me informed about the work to be done with competency and clarity. I also extend my many thanks to everyone who worked on my car, an obvious all-around competency, resulting in a fine outcome; the car looks just like new! The Ourisman team definitely delivers on its promise!

August 25, 2026

Brendan was really helpful and resourceful he help me with information and services my car need it. More

by Juan M Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Print
Aug 26, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Brendan! Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Brendan went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

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