Ourisman Lexus of Rockville

Lexus if Rockville has great customer service, and a very convenient pickup and drop-off concierge service. It was great to have this option as a safer way to have service done during covid times. convenient pickup and drop-off concierge service. It was great to have this option as a safer way to have service done during covid times. More

We have bought 3 Lexus from Lexus of Rockville MARYLAND. Always a pleasant experience- no high pressure , professionsl sales people, and maintenance is excellent service. There are several larger dealersh Always a pleasant experience- no high pressure , professionsl sales people, and maintenance is excellent service. There are several larger dealerships in Fairfax Cty. Where we reside but will drive the extra distance to Rockville for personalized customer service. More

I was very happy with the kind of reception I received during my last visit. The team who received me was very professional and updated me frequently. during my last visit. The team who received me was very professional and updated me frequently. More

Caico Cruiz is 1 of your best! He is professional, patient, humbled, funny and understanding. I very much so enjoyed working w/Caico! He goes over and above for his clients. I will be forwarding his patient, humbled, funny and understanding. I very much so enjoyed working w/Caico! He goes over and above for his clients. I will be forwarding his name to my friends. I was in decided about an Rx 350 At the end of day I realized I couldnt afford it. I texted him at 8 a.m. Sunday morning with game change for different style. I asked him to provide me with a few NX with low mileage and he provided 7 for me to chose from the next day he brought a car to me to test drive in Columbia Maryland and I road back with him and purchased the car. He never left my side and was not pushy. He went o More

Always quick and easy! Matt and the team are great! They are always able to get me in right away without hesitation. Thank you Ourisman Lexus of Rockville They are always able to get me in right away without hesitation. Thank you Ourisman Lexus of Rockville More

Great friendly service, very easy process because i knew what car i wanted. Friendly dealership, clean, even my cousin got a truck, process easy,i wld recommend. what car i wanted. Friendly dealership, clean, even my cousin got a truck, process easy,i wld recommend. More

The transaction was completed with satisfaction. Salesman did not suggest looking under the hood and I, as customer, forgot to ask. There were no pressure sales tactics which I appreciated. Help with blueto did not suggest looking under the hood and I, as customer, forgot to ask. There were no pressure sales tactics which I appreciated. Help with bluetooth setup was given. Yaw and James were the people who helped me and they were professional. More

Got service at the Lexus in Gaithersburg. Needed brake pads and had them pick up my car at work and returned just in time. Great customer service. pads and had them pick up my car at work and returned just in time. Great customer service. More

Superb experience ! Neat...clean...well organized.. very safe...very welcoming and friendly environment...very professional working force...great customer service ...great communication...high quality of th safe...very welcoming and friendly environment...very professional working force...great customer service ...great communication...high quality of the work, service !! Thank you !!! More

Tony R - this Salesman did the best job of taking care of our needs and wants. His attitude and attention to detail are outstanding. The best we encountered at the various dealers visited. our needs and wants. His attitude and attention to detail are outstanding. The best we encountered at the various dealers visited. More