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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,512 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,512 reviews

February 08, 2021

My salesman Joe was very knowledgeable and made my whole experience of buying a new Lexus very pleasant. Rockville Lexus is the cleanest and friendliest car dealership I have ever been in. More

by derek_heon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe york, Gabriela Ramos
Feb 08, 2021 -

Ourisman Lexus of Rockville responded

Derek, this feedback makes our day! It is gratifying to know that Joe delivered such a high level of service and care and got you into a new Lexus. Thank you from all of us at Ourisman Lexus of Rockville!

February 08, 2021

Very professional and friendly guys! I recommend this Dealership and stuff! Good job! High standard of communication and very friendly atmosphere in the sales department More

by Alex Shevelkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 09, 2021 -

Ourisman Lexus of Rockville responded

Alex, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Ourisman Lexus of Rockville, and we will be sure to pass along your kind words. We hope to see you again sometime!

February 07, 2021

Purchased 2021 NX 300 for Joao, he was very helpful in finding the color and package we were seeking. He brought the car to our home for test drive then later that evening delivered the car to us after pu More

by sads5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales manager and financial person, I don't recall their names
Feb 08, 2021 -

Ourisman Lexus of Rockville responded

Congratulations on your 2021 Lexus NX 300! We are delighted to hear that Joao helped you find the right options for you and make your purchasing experience a success. Thank you so much for taking the time to write a review! We are grateful for your business. - Ourisman Lexus of Rockville team

February 06, 2021

Great and productive our experience working with Danny. He was attentive and really helpful with great communication throughout the process. Would absolutely recommend him. Thank you More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bukasa Muboyayi
Feb 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the excellent review! We are very proud to have Danny on our team and happy to hear that he went above and beyond to assist you. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

February 06, 2021

I bought a used Lexus from Ourisman Lexus and was very pleased with my buying experience. I highly recommend this dealer to anyone looking to buy a used car! More

by Anevir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kofi
Feb 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a good experience working with our team at Ourisman Lexus of Rockville, and we hope that you continue to enjoy your newly purchased vehicle!

February 04, 2021

This was the first time we’ve bought a Lexus and went to Ourisman of Rockville where Seth was great to work with. Very personable and knowledgeable and he made a great experience to buy a car. Thank you S More

by domeinn2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Gabriela Ramos
Feb 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Seth took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 03, 2021

I’m 46 years old and have bought a lot of cars. Kewei is the first salesman that I’ll purchase from a second time. Straight forward, no games and still continues to answer me immediately and go the extra mi More

by sauergrape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kewei
Feb 04, 2021 -

Ourisman Lexus of Rockville responded

This feedback means the world to us! Thank you for choosing Ourisman Lexus of Rockville and recommending Kewei so highly. We are grateful for your business and wish you many happy miles in your new car!

February 01, 2021

Great and productive experience with Tony Rincon at Ourisman. He went above and beyond to help with all our concerns! My wife and I can be a challenge , and he rose to the occasion. More

by Jimpeery48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
Feb 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville and recommending Tony! We appreciate your business and wish you and your wife many safe miles in your new car.

February 01, 2021

I enjoyed my experience working with Danny. He was attentive and really helpful throughout the process. He made sure we were able to feel comfortable throughout the process. We actually were able to p More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Arnold, Juan
Feb 01, 2021 -

Ourisman Lexus of Rockville responded

Hi Rachel - Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Danny and the team made us smile. Congratulations on your new vehicle, and drive safely! We are looking forward to earning your business again at Ourisman Lexus of Rockville!

January 31, 2021

K was excellent in his knowledge of the products, he was courteous and very professional. I have been buying cars from Lexus dealership since they were first introduced in 1988. K and his colleagues were ve More

by vgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance team , Gabriela Ramos
Feb 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for posting about your wonderful experience with our Ourisman Lexus of Rockville team. I am thrilled to see that you are continuously treated with 5-star service! We're proud to have earned your loyalty and we look forward to working with you next time!

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