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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,534 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,534 reviews

January 08, 2021

i live in virginia and had bought 3 350rx @chantilly lexux anyway i decided to come by ourisman lexus of rockville md. and so glad to meet Tony he was great and didn’t waste any of my time and gave me t More

by nailsalon5330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Ourisman Lexus of Rockville, and we will be sure to let Tony know that you appreciate his help. We hope that you continue to enjoy your Lexus RX 350 F-Sport!

January 07, 2021

Excellent service provided by Yaw. He has a great attitude and patiently showed me several vehicles so that I could pick the right one. The entire staff was very good. More

by KAWALDEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw, Gabriela Ramos
Jan 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking time out of your day to commend Yaw! We love to hear that he helped you drive home from Ourisman Lexus of Rockville in the right vehicle for you. We hope for the chance to work together in the future!

January 05, 2021

The service was awesome, especially the salesman Kewei Wu. He is knowledgeable, patient, helpful, and considerate. He shared the details about the vehicle to assist me in making the final decision. More

by Tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
Jan 05, 2021 -

Ourisman Lexus of Rockville responded

There are so many compliments in your review which we love! It's wonderful to hear that Kewei helped make your car-buying experience such a success. Thank you for trusting Ourisman Lexus of Rockville with your business!

January 04, 2021

Lexus of Rockville made it easy to buy a car. The salesman was knowledgeable and not pushy, the selection was good and the process was painless and pretty efficient. This is my third time buying from More

by Ekc0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Muboyayi
Jan 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you for shopping at Ourisman Lexus of Rockville and for sharing this feedback. We strive to deliver a friendly, seamless experience and are glad to hear that our team was helpful during your recent visit. We appreciate your repeat business!

January 02, 2021

The experience that my wife and I experienced with Hugo was outstanding!! He was very patient with us as we test drove approximately 10 different vehicles at the dealership. Hugo answered all of our questi More

by spot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo and Juan
Jan 05, 2021 -

Ourisman Lexus of Rockville responded

A big thanks to you and your wife for trusting Ourisman Lexus of Rockville with this purchase! It's wonderful to hear that Hugo helped you find exactly the right vehicle for you and answered all of your questions so you could be confident in your purchase. We are so grateful for your business!

January 01, 2021

EXCELLENT sales and service people! Bought first Lexus and had an experience that trumped all other car brands!!! Josh K and rest of the team were truly helpful. More

by alnamdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh K
Jan 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for being a great Ourisman Lexus of Rockville customer! We are honored that you trusted us with your first Lexus purchase and are so glad that you're happy. Enjoy your new ride!

December 31, 2020

The whole experience reset my standard for buying a car, truly appreciate the technical and scenario expertise with attention to educate me instead of pressuring me. More

by Nittanytexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Gabriela Ramos
Dec 31, 2020 -

Ourisman Lexus of Rockville responded

Thank you so much for your 5-star review of Ourisman Lexus of Rockville! We are delighted to hear you found our focus on education so helpful for your buying experience! Feedback like this helps us determine if we are doing a good job. Thanks so much!

December 31, 2020

This is my second RX delivered by Ourisman Lexus of Rockville. You just can't go wrong with assistance of Doug Quander and Juan Torreblanca!! That's it! BINGO!!! This guy's are excellent profession More

by Mark Episkopos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Quander, Juan Torreblanca
Dec 31, 2020 -

Ourisman Lexus of Rockville responded

Mark, thank you for taking the time to leave us a review! We are so glad Doug and Juan took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

December 31, 2020

Used this dealership because it was closest to my home. Hopefully, I will get good service at this dealership after buying this Black RH 350 More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Dec 31, 2020 -

Ourisman Lexus of Rockville responded

Thank you for giving Ourisman Lexus of Rockville your business, Yvonne! We look forward to welcoming you back and providing you with top-notch service and care. Happy New Year from our team!

December 30, 2020

I have been involved with this dealership for many leases and have always been extremely pleased. Currently leasing two vehicles and couldn’t be any happier More

by billsandler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wood
Dec 30, 2020 -

Ourisman Lexus of Rockville responded

Thank you for the five-stars, Bill! We appreciate your loyalty to Ourisman Lexus of Rockville and are happy to hear that you are so satisfied with your new vehicles. Drive safely, and we are looking forward to seeing you again down the road!

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