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Ourisman Lexus of Rockville

Rockville, MD

4.9
2,679 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,679 reviews

April 07, 2021

Good Service and Good Customer Relationship Management by Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a go More

by Gcpeppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, the service manager, always gives great support and attention to customer concerns!, Gabriela Ramos
Apr 07, 2021 -

Ourisman Lexus of Rockville responded

We agree! It's wonderful to hear that Ann took such good care of your vehicle and your wallet. Thank you for trusting Ourisman Lexus of Rockville with your repair and maintenance needs!

April 07, 2021

As always, a wonderful engagement with Moe. He is a class act...honest, friendly, trustworthy, reliable. I have bought/leased many cars through Moe over the years. More

by skip4linda
Recommend Dealer
Yes
Employees Worked With
Moe Nagaria
Apr 07, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your loyalty to Moe and Ourisman Lexus of Rockville! We are thrilled that you have always been so well taken care of and we look forward to welcoming you back in the future. Until then, safe travels!

April 06, 2021

Took my Lexus LX 570 for the 3 year service. Was very pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. More

by m2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

It is gratifying to hear that Joseph went the extra mile to take care of you and your vehicle! Thank you for choosing Ourisman Lexus of Rockville and taking the time to leave us a great review. Safe travels!

April 06, 2021

The first service after the purchase was quickly taken care of by the dealer. Outstanding customer service and people at the dealer were evermore willing to help while waiting for the car. Gabriela was so More

by Jean Pita K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

Jean - Thank you for visiting us at Ourisman Lexus of Rockville! We love to hear that your first service visit went smoothly and we appreciate you giving a shout-out to Gabriela. Have a great day!

April 06, 2021

Great experience. No pressure. Everyone was Very professional and courteous. Thanasis my salesperson was great and knowledgeable. I would definitely recommend Ourisman Lexus to family and friends. More

by AElkochta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanasios
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for recommending Ourisman Lexus of Rockville! We are very glad to hear that Thanasis delivered professional, pressure-free service. Safe driving in your new vehicle!

April 06, 2021

One thing About Seth he keeps his word I’m very thankful for coming too this dealership the professionalism is unreal I appreciate the time an effort he put in too put me in something I enjoy driving More

by Dre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

Dre - It's our goal to pair our customers with the right vehicles for them and we are delighted that Seth made this true for you. Thank you so much for your business! Our team at Ourisman Lexus of Rockville wishes you safe driving.

April 06, 2021

Salesman help me to translate English to Chinese, also he is very patient with me , answer all the questions , any time I needs help ,he always give respond right away. More

by Pao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wu
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

Pao, we are happy to hear that you had such a positive experience with our team! Thank you for your business and five-star review of Ourisman Lexus of Rockville. Safe travels!

April 06, 2021

Very helpful in getting my car to and from the dealership. The car was taken care of in a timely manner. Very pleased! Thank you. More

by qtpie1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 06, 2021 -

Ourisman Lexus of Rockville responded

It's great to hear that our team took such good care of you and your vehicle! Thank you for trusting Ourisman Lexus of Rockville with your service needs!

April 06, 2021

Justin was very professional, helpful and understanding. He took his time to ask very important question and figure out what is needed most. Very honest person! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin from the service department
Apr 07, 2021 -

Ourisman Lexus of Rockville responded

Mike - Thank you for sharing such kind feedback about Justin! We love to hear that he helped address your concerns and we truly appreciate you choosing Ourisman Lexus of Rockville for your auto service needs. Have a great day!

April 05, 2021

Justin , from the Service Department does a great job with our vehicle everytime! Always takes the time to explain what is needs. Highly recommend Justin and his team! More

by Teresa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 05, 2021 -

Ourisman Lexus of Rockville responded

Teresa - Thank you so much for recommending Justin and our service team! We are truly grateful for your support. Hope to see you next time at Ourisman Lexus of Rockville!

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