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Ourisman Lexus of Rockville
Rockville, MD
2,543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,543 reviews
September 29, 2020
Tony Rincon was the consummate professional and gentleman throughout my purchase day and two subsequent visits. I highly recommend him! And the car is fabulous!!! throughout my purchase day and two subsequent visits. I highly recommend him! And the car is fabulous!!! More
by Suzi1023
Employees Worked With
Tony Rincon, Gabriela Ramos
September 29, 2020
My fiancée recently purchased her new Lexus from Tony Rincon. The entire buying process was fast, easy and very professional. Tony was able to answer our many questions about the SUV and was very help Rincon. The entire buying process was fast, easy and very professional. Tony was able to answer our many questions about the SUV and was very helpful in the after sale process. More
by Jim E.
Employees Worked With
Tony Rincon, Gabriela Ramos
September 29, 2020
The best buying experience ever. I got there, was greeted by Seth. He showed me around and I picked a vehicle. Seth went over all the futures on the vehicle and told me all I needed to know. He then sent me by Seth. He showed me around and I picked a vehicle. Seth went over all the futures on the vehicle and told me all I needed to know. He then sent me to Sasan who is the Finance manager. Sasan went over all my buying options and warranties. They were both very patient, professional and knowledgeable. I could not ask for a better experience. If you ever need a car, go straight to Seth and Sasan. There is nothing they can't do and you will be extremely happy! More
by Shayan
Employees Worked With
Seth Hamm, Sasan Nevai
September 29, 2020
Thank you Gabriela! I'm 100% satisfied with the way I was treated you were very nice and professional and I'm looking forward to buy my next car from you guys. Thumbs up!! treated you were very nice and professional and I'm looking forward to buy my next car from you guys. Thumbs up!! More
by Jesus
Employees Worked With
Gabriela Ramos
September 28, 2020
I brought a new RX450H at Lexus of Rockville. My salesperson is Bill Lum. This is the 2nd car he has help me with. He is very helpful and knows the Lexus cars. He make the whole process very easy, salesperson is Bill Lum. This is the 2nd car he has help me with. He is very helpful and knows the Lexus cars. He make the whole process very easy, got me a great price. I will buy from him and recommend him and Lexus of Rockville highly. Yan Juan Meng More
by YJ Meng
Employees Worked With
Bill Lum
September 28, 2020
I walked in and I got help right away. The customer service was beyond great. Went through all details till we understood and got me a great deal! service was beyond great. Went through all details till we understood and got me a great deal! More
by amini.fatima
Employees Worked With
Tim Wood
September 28, 2020
I cannot say enough positive things about my car buying experience at Lexus of Rockville. From initial contact until I drove my new NX off of the lot, Tony Rincon was knowledgeable, personable, and always experience at Lexus of Rockville. From initial contact until I drove my new NX off of the lot, Tony Rincon was knowledgeable, personable, and always available to answer my questions. His was a pleasure to work with. More
by JM
Employees Worked With
Tony Rincon
September 28, 2020
Tim Wood helped me through this entire process. He made the transaction as painless as possible and offered the best pricing. Thank you, Tim! Highly recommend! the transaction as painless as possible and offered the best pricing. Thank you, Tim! Highly recommend! More
by elliemiao
Employees Worked With
Tim Wood
September 28, 2020
One of the more enjoyable experiences I've had purchasing a new vehicle. I can't recommend Gabriela enough! she was very knowledgeable and incredibly patient. We're very happy with the service we received~ a new vehicle. I can't recommend Gabriela enough! she was very knowledgeable and incredibly patient. We're very happy with the service we received~ More
by Juli C.
Employees Worked With
Gabriela Ramos
