
Ourisman Lexus of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My salesman Toni Rincon made for a very positive buying experience from initial call through the time I drove the car off the lot. He is extremely knowledgeable and listened well throughout the process. Th experience from initial call through the time I drove the car off the lot. He is extremely knowledgeable and listened well throughout the process. This is the 4th car I have purchased from Toni and probably not the last. I couldn’t have asked for a better experience. Anyone looking for a Lexus should contact Toni. James Wang expertly handle the paperwork in a very efficient manner. More
This was our second time buying a car from Tony. He is not only wonderful to work with during the buying process, he is ready and available to help with any service needs or questions you may have long af not only wonderful to work with during the buying process, he is ready and available to help with any service needs or questions you may have long after you have purchased the car. More
For Europeans, the process of buying a car in the US can be very unpleasant. I didn't have a good experience in the past with car dealers. Here it was different. I was very happy with the way things were be very unpleasant. I didn't have a good experience in the past with car dealers. Here it was different. I was very happy with the way things were going, especially with Jesse. I bought a NX200t Fsport. I recommended it to my friend and he bought his UX. He also had a great experience 2 Happy customers More
I have been working Lexus of Rockville for my past 2 leased Lexus cars. Jesse is extremely knowledgeable and approachable. He delivers superb customer service and always very accessible. I highly rec leased Lexus cars. Jesse is extremely knowledgeable and approachable. He delivers superb customer service and always very accessible. I highly recommend this dealership for your next Lexus experience. More
Jesse and Dough makes great team at Lexus of Rockville., We have been their customer for years and always had great experience getting a car from them.,, They’re knowledgable and work patiently, They truly We have been their customer for years and always had great experience getting a car from them.,, They’re knowledgable and work patiently, They truly set high standards in customer service.. I highly recommend their names. Seema Adams More
Caio Cruz made this buying experience one of the best I’ve had. He was so attentive and worked so hard to get me what I wanted. There was even a big bow on the car when I got to the dealership. That was I’ve had. He was so attentive and worked so hard to get me what I wanted. There was even a big bow on the car when I got to the dealership. That was a cute gesture but what really impressed me was Caio’s honesty and professionalism. He listened to what I needed and got me exactly what I asked for. In fact when all was said and done my payments were even lower than promised. If the owners of Ourisman read these reviews and I certainly hope they do.... Caio is an asset to your company. For anyone in the market for a new car be sure to ask for Caio when you get to Ourisman Lexus. You won’t be sorry. More
I had the pleasure of having Caio Cruz as my salesman. He not only was extremely professional during our negotiations, he has followed up several times to assist us with questions we have about the opera He not only was extremely professional during our negotiations, he has followed up several times to assist us with questions we have about the operation of our midsize SUV. The entire experience of purchasing the car was very positive thanks to Cairo’s cooperation and great personality. More
Doug was great! He was very professional and polite. He worked hard during our negotiations and made us feel like he was working with us. He was a funny guy which made a nerve wrecking experience move more worked hard during our negotiations and made us feel like he was working with us. He was a funny guy which made a nerve wrecking experience move more smoothly. I would recommend anyone to purchase from Lexus of Rockville. Everyone we interacted with including Amal and Juan were friendly and professional. More
Go with Joshua and manager his name Pierre those very nice guys !! Don’t go with manager his name (George) he disrespect the people he thought the people is fool !! I came from rochester ny to buy Lexus nice guys !! Don’t go with manager his name (George) he disrespect the people he thought the people is fool !! I came from rochester ny to buy Lexus RC 350 F they say at website the car has navigate system but after I bought one day I founded the car doesn’t have !!! I back talk with Joshua he super nice man take me to bad guy his name George this guy try explaining for me I can use my phone apps navigation through the cable to the screen of the car lol 😂 I told him he at website at where you work they said in inside the car not through the phone!! Long short story they took the car back and give back all my money !! Thanks for nice 2 guys talking with me and George should be fire him from this dealership!! Thanks More