
Ourisman Lexus of Rockville
Rockville, MD
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Ask for Demetrius! Demetrius and Lexus of Rockville will work with you and are very upfront and honest. I was in the financing office of another dealership, about to sig Demetrius and Lexus of Rockville will work with you and are very upfront and honest. I was in the financing office of another dealership, about to sign papers, when I upped and left because Demetrius was able to offer me an amazing deal. Not only that, but the dealership is very communicative and I never had to wait very long for a response. Purchasing the car took under an hour. More
Great experience at Lexus of Rockville! This is my second purchase from Lexus of Rockville. My first Lexus purchase was a pre-owned RX330. As my pre-owned vehicle reached 100K miles I decide This is my second purchase from Lexus of Rockville. My first Lexus purchase was a pre-owned RX330. As my pre-owned vehicle reached 100K miles I decided the time was right for me to check out the December to Remember event. I contacted Lexus of Rockville and was assigned Josh. He made me feel extremely comfortable and secure in purchasing my brand new RX350. It was a pleasure working with Josh and Ali, the Finance Director. I will be a Lexus of Rockville customer for many years to come and highly recommend visiting Josh at Lexus of Rockville if you want a top notch experience in purchasing a luxury vehicle. More
Very happy and satisfy Seller was very kind to me and answer all of my questions. She was very patient with me and treated me very well. I will recommend this dealership to Seller was very kind to me and answer all of my questions. She was very patient with me and treated me very well. I will recommend this dealership to anyone. More
Great Pre-Owned Department Excellent experience and first rate service! Salesman Albert was amazing. Very knowledgeable, very customer friendly and motivated to assist. They hav Excellent experience and first rate service! Salesman Albert was amazing. Very knowledgeable, very customer friendly and motivated to assist. They have clean cars and they are fair with the pricing. It was a pleasure to do business with Albert and the dealership. More
Lexus of Rockville provides poor service I visited Rockville Lexus twice during my vehicle search and both times left disappointed with the level of interest in being of service. Getting the I visited Rockville Lexus twice during my vehicle search and both times left disappointed with the level of interest in being of service. Getting the attention of someone who washed to help was impossible, and the follow up after my visit simply didn't exist. A grade of "D". I eventually traveled to Virginia to buy my car. Rockville Lexus not recommended. More
Prices are ridiculous thank God for Joe Harris Joe Harris is a first class service partner who takes the time to thoroughly explain the issue in very friendly yet professional manner he is quick to Joe Harris is a first class service partner who takes the time to thoroughly explain the issue in very friendly yet professional manner he is quick to build rapport and trust I always ask for Joe!! More
Fabulous Experience From the time I met our salesman, Bill Lum (preowned sales) to our finance manager, Ali, the service was impeccable. Everyone was knowledgeable, cou From the time I met our salesman, Bill Lum (preowned sales) to our finance manager, Ali, the service was impeccable. Everyone was knowledgeable, courteous and extremely professional. I have owned 10 cars, and this experience at Lexus of Rockville was the most stress-free and pleasant I have ever had. There was no pressure to purchase, and my trade-in price was fair and exactly what the blue book value stated. I will highly recommend this dealership and my salesman to any family or friends looking for a Lexus. Thank you so much for the wonderful experience. More
Amazing Team!!! (Pre Owned Sales) Gerald and the whole crew provided first class service. The whole team treated us with exceptional professionalism. From the parking lot to the paperw Gerald and the whole crew provided first class service. The whole team treated us with exceptional professionalism. From the parking lot to the paperwork. After our purchase when we can back for the touch up detail of our pre owned Lexus everything was smooth and swift. Furthermore, our vehicle is amazing. Glad we were referred to come to this location. If anyone is looking for excellent service and a great vehicle I will definitely send them to this location. Even the cookies were good lol. Thanks Lexus of Rockville. Terrence. More
My experience was very proficient and courteous. Due to the excellent professional customer service from the pre owned sales dept. which Willie Savage provided.to me made my experience at LEXUS of RO Due to the excellent professional customer service from the pre owned sales dept. which Willie Savage provided.to me made my experience at LEXUS of ROCKVILLE a huge success More
disappointing followup After many days of negotiation and being so close to a deal on an LS460 the internet sales guy failed to even follow up and I bought today from Pohank After many days of negotiation and being so close to a deal on an LS460 the internet sales guy failed to even follow up and I bought today from Pohanka More