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Ourisman Lexus of Rockville
Rockville, MD
2,968 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,968 reviews
May 08, 2021
Very helpful staff. Prompt service. Fair pricing. No issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car More
by at8276a
Employees Worked With
Jimmy, Gabriela Ramos
May 07, 2021
We traveled from Philadelphia to Rockvile and Roseann had everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered each question we had. When we arrived at tje dealership Roaseann immediately introduced herself and was very professional and friendly More
by jcochran1579
Employees Worked With
Gabriela Ramos
May 07, 2021
My experience with Ourisman Lexus of Rockville was outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the wa outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the way with my vehicle service needs. More
by vze1130sz
Employees Worked With
Aaron Gutierrez
May 07, 2021
Very smooth transaction, friendly sale representative, price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice More
by vkdo67
Employees Worked With
Athanasios
May 06, 2021
Service was prompt, efficient and thorough. Cost of service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service More
by tmurphy3009
Employees Worked With
Mike, Gabriela Ramos
May 05, 2021
Always a pleasant experience at Lexus of Rockvilke. Staff/store is professional, personable, efficient & their current COVID-19 procedures in place help you feel at ease. Staff/store is professional, personable, efficient & their current COVID-19 procedures in place help you feel at ease. More
by AB
Employees Worked With
Shawn & Joel Mugisha
May 05, 2021
I’m always very happy with my experiences with Lexus. I have nothing but praise for Jose M. I feel that I’m in good honest hands. I’m fold what need to be done to my car and all the safety elements. So f have nothing but praise for Jose M. I feel that I’m in good honest hands. I’m fold what need to be done to my car and all the safety elements. So far, I’m pleased with My service.thank you. Joyce Taylor More
by stavertaylorj
Employees Worked With
Jose M.
May 05, 2021
Excellent service. The scheduling, reception, completion of work and check out process were all perfection. The service manager, Jimmy, was up most professional and pleasant to work with. of work and check out process were all perfection. The service manager, Jimmy, was up most professional and pleasant to work with. More
by Drkaichen
Employees Worked With
Jimmy was great!, Gabriela Ramos
May 05, 2021
Mike was exceptionally efficient and polite. Great service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! More
by Linda
Employees Worked With
Mike
May 05, 2021
Top notch service, accommodation & follow-up simply the best!! Only great experiences with this Lexus dealer & service dept. Every effort made to make certain service was performed to satisfaction. best!! Only great experiences with this Lexus dealer & service dept. Every effort made to make certain service was performed to satisfaction. More
by powerfulmoney
Employees Worked With
Osborne in service department
