Ourisman Lexus of Rockville

Very satisfied with the experience. Car picked up on time, work done efficiently and car returned same day. The technician that I dealt with was responsive and thorough. time, work done efficiently and car returned same day. The technician that I dealt with was responsive and thorough. More

The car advertised on the Internet was exactly as shown in person. My salesperson, Rosanne, was very responsive and helpful in providing answers and accurate information to all my questions and truly had in person. My salesperson, Rosanne, was very responsive and helpful in providing answers and accurate information to all my questions and truly had the car prepped and ready before I arrived. She made the purchase very easy and even followed up the next day to see if I had any issues or concerns about the car. All in all, a very relaxed purchase experience. More

Service at Lexus always great. Mike J was very helpful. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. More

I researched the area for the best deal and Oursman was the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. Thanks for a beautiful crossover that rides like a dream. More

We just bought a Lexus (our sixth) LS500 from Seth Hamm The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite effectively and thoroughly. He has always followed through and delivered on his commitments.. More

I scheduled a pickup and return of my vehicle for service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediat service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediately corrected and from them on everything went smoothly. My service advisor was courteous, knowledgeable and easy to deal with. He had the car delivered to me at the time I requested. More

Attentive, keep you posted in the progress of the service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. More

Seth Hamm is amazing! We have bought many Lexus cars from him. This is my 4th. My family loves Lexus and this dealership. My husband has had many over the years. Love my new RX350. Thanks, Seth. You made it him. This is my 4th. My family loves Lexus and this dealership. My husband has had many over the years. Love my new RX350. Thanks, Seth. You made it a great experience again. More

Excellent service! Really friendly and attentive. Plenty of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. More

Dealing with Lexus Service center is a breeze, absolutely everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! More