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Ourisman Lexus of Rockville
Rockville, MD
2,968 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,968 reviews
April 14, 2021
Great, responsive service. Very happy with my most recent experience with Mike. I had an issue that got resolved quickly. Due to covid, my car was even picked up at my house experience with Mike. I had an issue that got resolved quickly. Due to covid, my car was even picked up at my house More
by Kyl
Employees Worked With
Gabriela Ramos
April 11, 2021
Friendly dealership. YK worked patiently and smoothly with me through the whole process! Had the cars ready when I scheduled the test drive and explained all features throughly. with me through the whole process! Had the cars ready when I scheduled the test drive and explained all features throughly. More
by CGA
Employees Worked With
Oluyinka
April 11, 2021
Service team was extremely friendly and got a major service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always w service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always when working with Justin! More
by Jonnymaa
Employees Worked With
Justin
April 11, 2021
I love Lexus service ! They take your needs and work with you . We are seniors , have a lot of concerns but Tony took care of us . So much so I called his cell several times during and even once after. Alway you . We are seniors , have a lot of concerns but Tony took care of us . So much so I called his cell several times during and even once after. Always more then helpful . Finance was super ! Called banks getting us best rate , kept us calm and explained why and what we were signing . Great place to do business . Lexus means to take care of their customers in Rockville do truly get treated like family More
by Vicky m
Employees Worked With
Tony sales
April 10, 2021
Mr. Bill Lumwas extremely helpful and knowledgeable in Mr. Bill Lum was extremely helpful and knowledgeable in providing the information we needed to make a decision on our purchase of our new vehicle. We Mr. Bill Lum was extremely helpful and knowledgeable in providing the information we needed to make a decision on our purchase of our new vehicle. We appreciated his attention and concern for the items we felt were important. More
by Dingqi
Employees Worked With
William Lum
April 09, 2021
Lexus of Rockville has excellent customer service. Kewei and Amal was excellent. I am enjoying my new car. This makes my 3rd car I purchased from Lexus of Rockville. and Amal was excellent. I am enjoying my new car. This makes my 3rd car I purchased from Lexus of Rockville. More
by Merritte
Employees Worked With
Kewei
April 09, 2021
Seth Hamn is friendly and patiently. First time, I have felt very comfortable when purchasing a car at this dealer with Seth. A special thank to Seth with his help and concerns. felt very comfortable when purchasing a car at this dealer with Seth. A special thank to Seth with his help and concerns. More
by Tuyen Le
Employees Worked With
Seth G. Hamn
