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Ourisman Lexus of Rockville
Rockville, MD
2,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,545 reviews
May 19, 2025
It was a fantastic and pressure free experience with the Jin Bae. I would recommend him to anybody who wants to deal with someone that's real and authentic. Best car salesman I've encountered so far. Jin Bae. I would recommend him to anybody who wants to deal with someone that's real and authentic. Best car salesman I've encountered so far. More
by nicholas.alex.severino
Employees Worked With
Jin Bae, Jeannette Shalaby, Jesse Drost
May 17, 2025
Great experience with Omar. The salesman was very helpful and patient in explaining the different functions of the new car. He's very nice, and I am very satisfied with my exper The salesman was very helpful and patient in explaining the different functions of the new car. He's very nice, and I am very satisfied with my experience. More
by Nancy
Employees Worked With
Omar Tobb (5 stars)
May 04, 2025
The saleswoman is very helpful and professional. She explained functions inside and outside. Also, she help us to get a reasonable deal in a short time. She explained functions inside and outside. Also, she help us to get a reasonable deal in a short time. More
by dunxianx
Employees Worked With
Sally
May 02, 2025
Adriana was just terrific to work with. She was attentive, knowledgeable, and assured that I was totally happy with the results of the work done. Very customer-oriented. She was attentive, knowledgeable, and assured that I was totally happy with the results of the work done. Very customer-oriented. More
by Driver
Employees Worked With
Adriana
May 02, 2025
Ourisman Lexus is a top-notch dealership. This was the first time that I have used the service department since I purchased the vehicle. The waiting lounge was very comfortable. The attend This was the first time that I have used the service department since I purchased the vehicle. The waiting lounge was very comfortable. The attendant in the lounge was pleasant and friendly. The wait time was estimated accurately. The service representative explained the work that was performed on the vehicle. I was very satisfied with my experience. More
by ewashington1950
Employees Worked With
Justin
May 02, 2025
This is best Lexus dealer in Maryland. The service technicians and service advisors are so knowledgeable. Never a problem scheduling or just showing up with an emergency issue. The service technicians and service advisors are so knowledgeable. Never a problem scheduling or just showing up with an emergency issue. More
by Larry.solan
Employees Worked With
Jeannette Shalaby, Jesse Drost
May 01, 2025
Amazing ! very professional and quick. My sales person Hector is very knowledgeable, friendly, he made me feel very comfortable and helped me with my decision very professional and quick. My sales person Hector is very knowledgeable, friendly, he made me feel very comfortable and helped me with my decision . He kept me updated and followed up without me even having to call. thank you Hector keep it up you are awesome. More
by Suz_lammie
Employees Worked With
Hector
