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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,545 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,545 reviews

May 19, 2025

It was a fantastic and pressure free experience with the Jin Bae. I would recommend him to anybody who wants to deal with someone that's real and authentic. Best car salesman I've encountered so far. More

by nicholas.alex.severino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin Bae, Jeannette Shalaby, Jesse Drost
May 19, 2025 -

Ourisman Lexus of Rockville responded

Nicholas, we're delighted to hear that Jin Bae provided you with a fantastic and pressure-free experience at Ourisman Lexus of Rockville. Thank you for recommending him!

May 17, 2025

Great experience with Omar. The salesman was very helpful and patient in explaining the different functions of the new car. He's very nice, and I am very satisfied with my exper More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Tobb (5 stars)
May 19, 2025 -

Ourisman Lexus of Rockville responded

Nancy, we're delighted to hear that Omar provided you with a helpful and patient experience at Ourisman Lexus of Rockville. Thank you for sharing your satisfaction with us! Enjoy your new car!

May 10, 2025

Great experience with Brad. Appreciate his honesty and professionalism during my visit. Saved me money. More

by innlikeflynn55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
May 12, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brad provided you with a great experience at Ourisman Lexus of Rockville. It's wonderful to know his honesty and professionalism made a positive impact, especially when it comes to saving money! Thanks for sharing your feedback!

May 04, 2025

The saleswoman is very helpful and professional. She explained functions inside and outside. Also, she help us to get a reasonable deal in a short time. More

by dunxianx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sally
May 05, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that our saleswoman provided you with such helpful and professional service at Ourisman Lexus of Rockville. Enjoy your new vehicle!

May 03, 2025

Adriana in servicing was great and super patient and helpful. She answered all of my questions. More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
May 05, 2025 -

Ourisman Lexus of Rockville responded

We are honored to receive your support, Jeanette. Thank you! - Ourisman Lexus of Rockville Team

May 03, 2025

Superior service. Brendan the service manager is excellent and informative. I Highly recommend Lexus of Rockville. More

by hodge002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Bart
May 05, 2025 -

Ourisman Lexus of Rockville responded

Thank you for the high praise! We're delighted to hear that Brendan and our team at Ourisman Lexus of Rockville provided superior service. We appreciate your recommendation and look forward to serving you again in the future!

May 02, 2025

Adriana was just terrific to work with. She was attentive, knowledgeable, and assured that I was totally happy with the results of the work done. Very customer-oriented. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
May 02, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience! We're delighted to hear that Adriana provided attentive and knowledgeable service at Ourisman Lexus of Rockville. We appreciate your feedback and look forward to serving you again in the future!

May 02, 2025

Ourisman Lexus is a top-notch dealership. This was the first time that I have used the service department since I purchased the vehicle. The waiting lounge was very comfortable. The attend More

by ewashington1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 02, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Ourisman Lexus of Rockville! We're delighted to hear that our service department met your expectations and made the visit comfortable. We appreciate your feedback and look forward to serving you again in the future!

May 02, 2025

This is best Lexus dealer in Maryland. The service technicians and service advisors are so knowledgeable. Never a problem scheduling or just showing up with an emergency issue. More

by Larry.solan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
May 02, 2025 -

Ourisman Lexus of Rockville responded

Larry, we're delighted to hear that you had such a positive experience with our team at Ourisman Lexus of Rockville. Thank you for your kind words and trust in us!

May 01, 2025

Amazing ! very professional and quick. My sales person Hector is very knowledgeable, friendly, he made me feel very comfortable and helped me with my decision More

by Suz_lammie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector
May 02, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Hector and the team at Ourisman Lexus of Rockville! We're delighted to hear that everything went smoothly and professionally. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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