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Ourisman Lexus of Rockville
Rockville, MD
2,667 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,667 reviews
October 19, 2025
The salesman at Ourisman Lexus of Rockville, Jose Sanchez provided me with excellent customer service during my car search and selection. Mr. Sanchez was polite, professional and resourceful during my car sh provided me with excellent customer service during my car search and selection. Mr. Sanchez was polite, professional and resourceful during my car shopping process. I would highly recommend Mr. Sanchez to anyone looking to purchase a car from Ourisman Lexus of Rockville. More
by Rhonda.
Employees Worked With
Jose Sanchez
October 16, 2025
Mr. Jin Bae provided exceptional customer service and went above and beyond to assist my family. He was able to communicate effortlessly with my parents, who primarily speak Korean, making the entire car went above and beyond to assist my family. He was able to communicate effortlessly with my parents, who primarily speak Korean, making the entire car-buying process smooth and comfortable for them. His professionalism, patience, and genuine care truly stood out. We highly recommend asking for Mr. Jin Bae if you’re looking to purchase a new vehicle — you’ll be in excellent hands! More
by Kevin14326
Employees Worked With
Jin Bae
October 16, 2025
Donald Edwards was an amazing sales associate. He made the purchase of my new Lexus super convenient and easy. Highly recommend Mr. Edwards and Ourisman Lexus. He made the purchase of my new Lexus super convenient and easy. Highly recommend Mr. Edwards and Ourisman Lexus. More
by jamesolds1979
Employees Worked With
Donald Edwards
October 15, 2025
Kat was outstanding as the service manager. She took extra time to take care of all issues with my car. I highly recommend this service department. She took extra time to take care of all issues with my car. I highly recommend this service department. More
by dchew
Employees Worked With
Kat Hoang
October 14, 2025
I am a relatively new Lexus owner. I am always treated courteously and professionally at Ourisman Lexus of Rockville. Brendan Bart has taken care of my car for the last several service I am always treated courteously and professionally at Ourisman Lexus of Rockville. Brendan Bart has taken care of my car for the last several services. He's a credit to your organization. More
by PlannerChic
Employees Worked With
don't remember
October 12, 2025
Dearship is provides goods service . and help Justin is access to company. Other employees were pleasant and prompt as well as the de alership and help Justin is access to company. Other employees were pleasant and prompt as well as the de alership More
by Ms. J
Employees Worked With
Justin
October 11, 2025
I have been a customer at this dealership for almost fifteen years. Staff are always very professional and helpful, A year ago I traded in my '07 ES for a '21 ES Hybrid - love it! This last visit I was fifteen years. Staff are always very professional and helpful, A year ago I traded in my '07 ES for a '21 ES Hybrid - love it! This last visit I was able to get a same day service appt, when I called for a different issue. Omar was VERY helpful. More
by Kathy S
Employees Worked With
OMAR
October 11, 2025
Adriana, at Ourisman, is the reason I rate it excellent. She is very customer-oriented, service-oriented. Very responsive. I've worked with her several times and will continue to. A-Number 1! She is very customer-oriented, service-oriented. Very responsive. I've worked with her several times and will continue to. A-Number 1! More
by Driver
Employees Worked With
Adriana
October 11, 2025
Professional. Stated the deal upfront and stuck it, no checking with the manager. Friendly and courteous. Very pleasant experience. Refreshing. Stated the deal upfront and stuck it, no checking with the manager. Friendly and courteous. Very pleasant experience. Refreshing. More
by Mike
Employees Worked With
Dela
