Ourisman Lexus of Rockville

The salesperson with whom I worked was Lily Pereira and she was very helpful and knowledgeable. She was not pushy at all and very capably answered my questions. She is most definitely a keeper! James Wa she was very helpful and knowledgeable. She was not pushy at all and very capably answered my questions. She is most definitely a keeper! James Wang, Finance Manager, also worked with me and he also was very knowledgeable and most helpful in financing my car. He also is a keeper! The whole atmosphere at Ourisman Lexus of Rockville was very welcoming and friendly. I will definitely recommend them to others looking to buy a Lexus. More

Negotiations with Dealer, sales & Finance were straight forward and all commitments were kept as promised. Very professional experience. Tony took extensive time with me explaining the various features d forward and all commitments were kept as promised. Very professional experience. Tony took extensive time with me explaining the various features during my pick-up of the vehicle -- very impressed! One of my very best auto purchase experiences in the past 55 plus years!!! More

This dealership is great. Great location, service and it is very clean. I enjoyed it. Great location, service and it is very clean. I enjoyed it. More

Worked with Sales Manager, Kewei, Melissa and sales personnel, Hector. Melissa and Kewei were professional manner managers and easy to communicate and Hector was the best sales person I've ever worked. personnel, Hector. Melissa and Kewei were professional manner managers and easy to communicate and Hector was the best sales person I've ever worked. He was super friendly, courtesy and very responsible. It was pleasure working with Hector and even after making a sale, Hector kept checking and working on helping to get state registration etc. More

My service appointment 9/29 was excellent. Mike Jankowitz kept me updated and followed up to ensure the service work was completed as quickly as possible. Mike Jankowitz kept me updated and followed up to ensure the service work was completed as quickly as possible. More

Pei Pei was great to work with. She was helpful but not pushy. She returned calls and emails and did everything necessary to provide a smooth transaction! She was helpful but not pushy. She returned calls and emails and did everything necessary to provide a smooth transaction! More

I was treated as though I was the only client at the dealership. YK was super patient and helpful. dealership. YK was super patient and helpful. More

This process was seamless and Michael was really great to work with! I did not feel pressured at all any point, even as we were just starting the process of looking for a new car and ended up coming back to work with! I did not feel pressured at all any point, even as we were just starting the process of looking for a new car and ended up coming back to this dealership for several reasons. We realy felt valued as people and not just another sale. Michael made it so easy from start to finish and answered all my questions promptly and professionally. He was really wonderful to work with! I'm so happy with the experience and with my new car! More

We had a great experience purchasing our first SUV from Ourisman. Pei Pei was very patient with us, answered all our questions and replied to our emails/texts in a timely manner. Ourisman. Pei Pei was very patient with us, answered all our questions and replied to our emails/texts in a timely manner. More

I always receive prompt, courteous and excellent service when I service my RX350 at Ourisman Lexus of Rockville. Jimmy Baker keeps my vehicle on the appropriate maintenance schedule and the service technic when I service my RX350 at Ourisman Lexus of Rockville. Jimmy Baker keeps my vehicle on the appropriate maintenance schedule and the service technicians keep my RX350 in great mechanical condition. Thanks for 8 years of excellent service. More