Ourisman Lexus of Rockville

It was a pleasure to purchase my first Lexus, a GX550 Overtrail, from Jin Bae and Ryan at Ourisman Rockville. Excellent service and definitely recommending to my friends. They managed to find a unique b Overtrail, from Jin Bae and Ryan at Ourisman Rockville. Excellent service and definitely recommending to my friends. They managed to find a unique build spec that I knew would be difficult to obtain, but they did it! Super happy with the outcome. More

Has my first service done on my 2025 RX350H today. I used the valet pickup service which was flawless. The gentleman who picked up my vehicle arrived exactly when I was told. The car was delivered bac I used the valet pickup service which was flawless. The gentleman who picked up my vehicle arrived exactly when I was told. The car was delivered back to me in perfect condition. It was so nice not having to make arrangements to drop off and pickup the vehicle. Also a shoutout to Omar Tobb my salesman. He was excellent and I highly recommend him. So far my expectations of the dealership have greatly exceeded my expectations. More

Everyone at the dealership is always friendly and professional. When you schedule your appointment for service, you’re taking promptly and the work is done efficiently. You receive your car back clea professional. When you schedule your appointment for service, you’re taking promptly and the work is done efficiently. You receive your car back cleaner than you brought it in. It’s reassuring to know that your vehicle is in good hands. More

I have been dealing with Ourisman Lexus for about 20 years and have been thoroughly satisfied with the work and maintenance they provide for my car. I have been using Michael Jankowitz as my service re years and have been thoroughly satisfied with the work and maintenance they provide for my car. I have been using Michael Jankowitz as my service rep and have never been surprised or disappointed. At the start of my visits, Mike gives me a brief summary of what is going to happen and he then keeps me posted on the actual work required and/or done on my car. I trust his judgment entirely and look forward to seeing him for my next 5000 mile checkup. More

Jin of Ourisman Lexus was great at showing us the functionality of the car that we’re buying. He was professional and ensured that our car buying process was smooth. Would recommend Jin! functionality of the car that we’re buying. He was professional and ensured that our car buying process was smooth. Would recommend Jin! More

Vincent was my service advisor and he went above and beyond to make things convenient for me! beyond to make things convenient for me! More

We recommend Brionna. We had a positive experience with her, she was very helpful -- in dealership, during test drives and with follow-up questions. Unfortunately import We had a positive experience with her, she was very helpful -- in dealership, during test drives and with follow-up questions. Unfortunately important features weren't available in the Lexus NX we wanted so we didn't buy from her. More

Doug:Excellent, attentive, kept his word; helpful; came out to our house to set up the garage linkup; overall a good guy. Everyone there is pleasant & helpful. Bernie was a great teacher! Glad we went to t out to our house to set up the garage linkup; overall a good guy. Everyone there is pleasant & helpful. Bernie was a great teacher! Glad we went to this dealership!! More

Service department staff were welcoming and explained all services to be completed at this appointment services to be completed at this appointment More

Great customer service by my tech Arron. He was thoughtful and personable. A good experience He was thoughtful and personable. A good experience More