Ourisman Lexus of Rockville

We had a great experience at Ourisman Lexus, and with our salesman Yaw in particular. He was very accommodating, professional and knowledgeable! We love the new Lexus. salesman Yaw in particular. He was very accommodating, professional and knowledgeable! We love the new Lexus. More

I had an excellent experience working with Pei Pei Tsai. I was new to Lexus and Pei Pei introduced me to various models in the regular and hybrid line and provided excellent information on each model. She f I was new to Lexus and Pei Pei introduced me to various models in the regular and hybrid line and provided excellent information on each model. She followed up with me promptly and when I made my decision she located and reserved the model of my choosing. She kept me informed of the delivery status. The transaction was smooth, efficient and easy. I enjoyed working with Pei Pei and would wholeheartedly recommend her and the Rockville dealership. More

Very helpful salesman and indepth in product will always recommend a potential buyer to the dealership recommend a potential buyer to the dealership More

I have purchase cars from other Ourisman dealership once before, there are no customer service to be speaker of from my privious experience. This Lexus dealership is different!! Our sale William Lam went ab before, there are no customer service to be speaker of from my privious experience. This Lexus dealership is different!! Our sale William Lam went above and beyond to ensure our GX 460 is in perfect condition before delivery, even comes in on his day off for second test drive and look around!! Finance was a breeze, it took me whole 30 minute and I was out driving home with the car!! Highly highly recommend this Lexus dealership!! I believe I’ll loyal Lexus customer for a long time. More

They make you feel like family they take care of you their understanding they work with you best customer service ever their understanding they work with you best customer service ever More

The dealer ship is professional, attentive, and has only high quality pre-owned vehicles alongside their new inventory. The staff was exceptionally knowledgeable and flexible with arranging times to assist high quality pre-owned vehicles alongside their new inventory. The staff was exceptionally knowledgeable and flexible with arranging times to assist with selection, financing, and delivery. More

I Terry Glover purchased a 2. .017 Cadillac XTS 2 weeks ago not received my car..I will cancel tomorrow .017 Cadillac XTS 2 weeks ago not received my car..I will cancel tomorrow More

The time given to complete work was accurate. Job done on time. Excellent work done Job done on time. Excellent work done More

Ozzie Jones does an incredible job with all aspects of the service experience!! Cannot say enough about him and his team at Ourisman Lexus. the service experience!! Cannot say enough about him and his team at Ourisman Lexus. More

Service by Brad has always been excellent, prompt and timely. He is great at getting what we need timely. He is great at getting what we need More