Ourisman Lexus of Rockville

Ourisman Lexus of Rockville is an outstanding Lexus dealer, with highly proficient personnel; most especially its maintenance department personnel and service managers. Thank you Ourisman! dealer, with highly proficient personnel; most especially its maintenance department personnel and service managers. Thank you Ourisman! More

Terrible from top to bottom! I’m in the business and was looking to lease a 3rd car for my hse hold. After leaving a message at 930 with the cashier no one responded. Called back I’m in the business and was looking to lease a 3rd car for my hse hold. After leaving a message at 930 with the cashier no one responded. Called back 3 hours later and was transferred by the cashier 6 times to service! Then goofy Ryan Ando calls me back and tells me stuff happens your in the business you should know. 😂 More

Brad was very professional during my recent service and the service was completed ahead of anticipated wait time. the service was completed ahead of anticipated wait time. More

He was very respectful and gave an estimate as to when the service would be completed. The service was done before the estimated completion time. the service would be completed. The service was done before the estimated completion time. More

He was very respectful and straight to the point and gave points on my Lexus points on my Lexus More

Yuki was a joy to work with. She was very helpful and helped me get the vehicle I wanted. She was very helpful and helped me get the vehicle I wanted. More

Amazing and fast service, everyone is extremely nice and easy to talk to at this dealership. easy to talk to at this dealership. More

very professional look this dealership has. Clean and spacious. well decorated. Little refreshment arrangements would go a long way as any person coming for business would have to spend a long Clean and spacious. well decorated. Little refreshment arrangements would go a long way as any person coming for business would have to spend a long time. Mr. Kofi, who worked with us was very professional, friendly and helpful. More

Mike was great very professional and the service was quick. I enjoyed the waiting room, very comfortable. quick. I enjoyed the waiting room, very comfortable. More

Had such amazing service the first time, I went back again. I live in Texas and was unable to find the exact vehicle I wanted here. I reached out to Ourisman and was not disappointed. They helped me loc again. I live in Texas and was unable to find the exact vehicle I wanted here. I reached out to Ourisman and was not disappointed. They helped me locate the exact make, model and color. I bought the car on a Wednesday and it was shipped and arrived in Texas the following Monday. The entire staff has been prompt and courteous and PeiPei specifically has gone above and beyond. I will absolutely be reaching out again when I'm ready for another Lexus. More