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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,226 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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2,226 Reviews of Ourisman Lexus of Rockville

April 05, 2023

Yaw was outstanding. He was very responsive to all my questions. His follow up after the sales is excellent More

by michael ranti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw Pepra
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Apr 05, 2023 -

Ourisman Lexus of Rockville responded

We will be sure to pass along your kind words to Yaw. Thank you for choosing POurisman Lexus of Rockville, Michael!

Helpful
April 04, 2023

Tim provided 6-star advice, information and encouragement during the sales process. He was extremely pleasant to work with, and we always felt treated with care and respect. A great experience that we are ha More

by pab4295
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Wood
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Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that Tim delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

Helpful
April 04, 2023

Great Experience, very responsive to all my concerns. Doug showed an exceptional broad knowledge of the product and services. More

by fkandel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas
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Apr 05, 2023 -

Ourisman Lexus of Rockville responded

We're glad you enjoyed a responsive, informative, and overall great experience working with Doug! We'll be sure to pass along your glowing feedback. Our team appreciates your business and hopes to see you again at Ourisman Lexus of Rockville!

Helpful
April 04, 2023

Great customer service, was kept informed about my vehicle and the work was done in a timely manner. More

by mgaymon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Apr 05, 2023 -

Ourisman Lexus of Rockville responded

We're glad to hear our team provided you with an efficient, communicative, and overall great vehicle service! We appreciate your business and hope to see you again at Ourisman Lexus of Rockville!

Helpful
April 04, 2023

Justin was great. Thank you for all your help and good work! I will recommend Justin . Thank you Orlando &Maria Mendes More

by Clarksburgmariamendes1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Hi Orlando & Maria! Thank you for leaving Ourisman Lexus of Rockville a five-star review. It's lovely that Justin was helpful and left a great impression. See you down the road!

Helpful
April 03, 2023

Have purchased 2 vehicles from Lexus of Rockville this year and very pleased with their service. Highly recommend More

by cpap
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We appreciate your business and hope to see you again at Ourisman Lexus of Rockville. Safe travels!

Helpful
April 02, 2023

Great professional and friendly service people. Great communication regarding the ongoing service. Love the waiting room too. More

by Sus
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Apr 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

Helpful
March 30, 2023

The ourisman Lexus of Rockville team members are very professional, and very friendly. They do an excellent job of explaining everything to the customer. More

by Douglas0287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 30, 2023 -

Ourisman Lexus of Rockville responded

Thanks for working with the Ourisman Lexus of Rockville team! We appreciate your support.

Helpful
March 30, 2023

Excellent customer service and patient for sales to finance. Very pleasant enivorment and no pushing sale tactics. More

by asbell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Report | Print
Mar 31, 2023 -

Ourisman Lexus of Rockville responded

We are glad to hear that our team earned your 5 stars! Thanks for working with the Ourisman Lexus of Rockville team.

Helpful
March 29, 2023

Everything went as clockwork from checkin to pickup. Very professional service. Costs reasonable for work performed. More

by eagles4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 30, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you again down the road!

Helpful
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