Ourisman Lexus of Rockville - Service Center

The service teams offers a lot of options to make this easy for me to drop off and pick up. They took the time to explain things to me. It was a good experience. easy for me to drop off and pick up. They took the time to explain things to me. It was a good experience. More

Jimmy Baker is a top notch service advisor. He cares about my Lexus and my time. He cares about my Lexus and my time. More

Went in for routine maintenance (first time) Great service, comfortable waiting lounge, extremely happy with this Dealership. service, comfortable waiting lounge, extremely happy with this Dealership. More

Jimmy Baker is great! Always attentive to our needs and provides detailed information as to what our vehicles needs. Always attentive to our needs and provides detailed information as to what our vehicles needs. More

Person who I dealt with when I dropped my car off was personable and accommodating personable and accommodating More

Justin did a great job keeping me informed abut the service requirements for my Lexus. He anticipated my questions so I never needed to wonder what was going on. I hope I get him the next tie I need s service requirements for my Lexus. He anticipated my questions so I never needed to wonder what was going on. I hope I get him the next tie I need service for my car. More

Great dealership. The staff that I have interacted with always have cheerful and pleasant interactions with you. Omar Perez is an outstanding service advisor. The staff that I have interacted with always have cheerful and pleasant interactions with you. Omar Perez is an outstanding service advisor. More

The service representatives at Ourisman Lexus of Rockville, including the manager, Brendan, did a tremendous job, as did the same Ourisman driver, who picked up my Lexus, and dropping me off a Lexus Rockville, including the manager, Brendan, did a tremendous job, as did the same Ourisman driver, who picked up my Lexus, and dropping me off a Lexus loaner, and then delivering my Lexus that afternoon! Thank you Ourisman Lexus of Rockville! More

Flawless! I've been very happy with my experience with every interaction I've had with this dealer. I've been very happy with my experience with every interaction I've had with this dealer. More

During my recent service visit, my experience was exceptionally provided by Aaron as he has over the past years. Always a pleasure to visit the service center. exceptionally provided by Aaron as he has over the past years. Always a pleasure to visit the service center. More