Ourisman Lexus of Rockville - Service Center
Rockville, MD
1,326 Reviews of Ourisman Lexus of Rockville - Service Center
From the great jog the technician did on our lexus to the wonderfull customer service we got from Kathleen. She explained the issue and personally verified that the concern was addressed. It wasn't our firs wonderfull customer service we got from Kathleen. She explained the issue and personally verified that the concern was addressed. It wasn't our first maintenance visit and it won't be the last one. Great job! More
Working with Justin at my last service appointment was a great experience. He advised me on the time it would take and delivered the vehicle back to me quicker than expected. You could tell he was very know great experience. He advised me on the time it would take and delivered the vehicle back to me quicker than expected. You could tell he was very knowledgeable and wanted to do what was best for the customer. He took pride in his job and customer service was his number one priority. More
The service teams offers a lot of options to make this easy for me to drop off and pick up. They took the time to explain things to me. It was a good experience. easy for me to drop off and pick up. They took the time to explain things to me. It was a good experience. More