Ourisman Lexus of Rockville - Service Center

Have always had a good experience at this dealership. People are always helpful and personable. I felt that they want to make sure that you are satisfied. People are always helpful and personable. I felt that they want to make sure that you are satisfied. More

My vehicle was picked up, serviced quickly and promptly returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend More

My experience at Lexus of Rockville is always very positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. More

I always receive prompt, courteous and excellent service from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. More

I’ve bought three Lexus cars from Lexus of Rockville great service never a problem with my cars and excellent service in the service department. great service never a problem with my cars and excellent service in the service department. More

Quality of work is excellent. All repair or necessary maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. More

Very nice experience getting oil change on 2018 Lexus rx350. Jose used the oil I brought in as requested. The cost of service was acceptable. rx350. Jose used the oil I brought in as requested. The cost of service was acceptable. More

Sincerely helpful and patient. He gave me an estimate of future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think about it and will let him know. It was a pleasant experience with Nelson. More

Pleased with the service at Lexus of Rockville. Don’t know why the “loaner program” has now become so restricted but guessing due to new management. know why the “loaner program” has now become so restricted but guessing due to new management. More

20K checkup was performed in a very professional manner. I was accurately informed of the length of time the checkup would take. Waiting accommodations were excellent. The entire experience was most satisfa I was accurately informed of the length of time the checkup would take. Waiting accommodations were excellent. The entire experience was most satisfactory. More