Ourisman Lexus of Rockville - Service Center

I’ve been in the Lexus family for over 10 years. It’s because the service techs at this dealership really take pride in the customer service they provide. because the service techs at this dealership really take pride in the customer service they provide. More

Excellent service and honest dealer!!Caught an error and Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity and friendly service. More

Easy to make appointment when I needed it. Ready for me when I arrived. And started on time. Car washed and ready when finished. That's all I need! when I arrived. And started on time. Car washed and ready when finished. That's all I need! More

I had pleasant experience the Lexus of Rockville. I brought my car in for a battery check and everything went well. Justin was great to work with. brought my car in for a battery check and everything went well. Justin was great to work with. More

I appreciate being provided a new service vehicle when receiving service. I have been a longtime customer of this dealership and it is in a convenient location which provides good service. receiving service. I have been a longtime customer of this dealership and it is in a convenient location which provides good service. More

It was easy to make an appointment with the Service Department. The responses to my request for service was quick I have met very friendly specialists and the dealership provides excellent services. Department. The responses to my request for service was quick I have met very friendly specialists and the dealership provides excellent services. More

Everything went well. Andres was extremely helpful. He Everything went well. Andres was extremely helpful. He was able to help me find and apply my discount coupons and contacted me promptly to let me kn Everything went well. Andres was extremely helpful. He was able to help me find and apply my discount coupons and contacted me promptly to let me know the status of my car More

I went to the Lexus dealership in Rockville, MD where I purchased and have serviced my cars for the past 17 years. My impression was that my car battery was getting weak after a few days of hot weather. Ji purchased and have serviced my cars for the past 17 years. My impression was that my car battery was getting weak after a few days of hot weather. Jimmy Baker the Service Advisor and Omar Perez the Technician performed a few tests and they concluded that the car battery and the alternator were working and performing fine. Thank you for the good and honest service. More

Justin and Ann take great care of me when I come in, know their products and make sure things are done correctly first time without issues. their products and make sure things are done correctly first time without issues. More

I took my car in to have my tire pressure checked and they were very attentive and took time to solve the problem. It was a good experience. they were very attentive and took time to solve the problem. It was a good experience. More