Ourisman Lexus of Rockville - Service Center

It was easy to schedule routine service on my vehicle. When I arrived at the dealership, my car was promptly received for service. The wait time to complete work was less than expected. My service person When I arrived at the dealership, my car was promptly received for service. The wait time to complete work was less than expected. My service person was very courteous and supportive of the work. More

I have been a customer at Lexus of Rockville for about 15 years. They do a great job! Their customer service is the best in the area. My Service advisor Jose Miranda is very professional, detailed oriented years. They do a great job! Their customer service is the best in the area. My Service advisor Jose Miranda is very professional, detailed oriented and always goes above and beyond to take care of his customers. I am very pleased and will be a customer for very long time. Thank you Jose and Thank you Lexus of Rockville. More

Great experience! Justin was helpful, and answered all my questions about my service. I was there for recall, we got a loaner car and out there in no time. questions about my service. I was there for recall, we got a loaner car and out there in no time. More

Service here is awesome. Osborne kept me informed of pricing and progress every step of the way, and the waiting area was the most comfortable I have ever been in. pricing and progress every step of the way, and the waiting area was the most comfortable I have ever been in. More

Great service for Lexus vehicles provided by excellent staff. Fast, efficient service is provided by a knowledgeable group of technicians who know Lexus vehicles, of any age or type, top to bottom. staff. Fast, efficient service is provided by a knowledgeable group of technicians who know Lexus vehicles, of any age or type, top to bottom. More

Ozzie is consumate professional. Creates sense of confidence and trust in work being performed. Essential in todays competitive world. Tech, Ron Fok, excelellent also. Car has never run better than n confidence and trust in work being performed. Essential in todays competitive world. Tech, Ron Fok, excelellent also. Car has never run better than now More

My experience with Lexus has always been first class. The service is always prompt and courteous and the service advisors always keep you updated throughout the process. service is always prompt and courteous and the service advisors always keep you updated throughout the process. More

I had service performed and it went smoothly and without surprise as usual. surprise as usual. More

Took the time to explain the repair that was needed instead of saying this is what you need to have done with no explanation why. instead of saying this is what you need to have done with no explanation why. More

Lexus of Rockville Service is outstanding. Easy to schedule appointments, comfortable clean customer lounge while waiting and service rep keeps in touch with progress and when service will be complete schedule appointments, comfortable clean customer lounge while waiting and service rep keeps in touch with progress and when service will be completed. More