Ourisman Lexus of Rockville - Service Center

Conveniently located , friendly service in a timely manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now More

Job well done in a timely fashion. Did oil change on my Lexus IS250. I will definitely come back . Very friendly. Keep up the good work Lexus IS250. I will definitely come back . Very friendly. Keep up the good work More

Ourisman had very friendly associates in their service department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered a loaner by my associate Mr. Shawn Solan. The loaner was great and by the time I returned the car to the dealership, my vehicle was almost ready. Shawn, who had to leave early that day, even called to check in with me after he was off duty to make sure everything was good. Great customer service! This is the second time I have used Oursiman Lexus of Rockville for service and had great experiences both times. More

EXCELLENT AND EFFICIENT SERVICE. THE PICKUP AND DROPOFF WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE More

Justin was my advisor. Excellent people skills. Justin was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. More

Outstanding service, as always. Shawn Solan went above and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn fac and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn facilitates is by far the best! Thank you. More

The employees at Lexus of Rockville are very courteous and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. More

In my eight years with this dealership, my service / maintenance visits are always a pleasure. All who I interact with are always courteous and professional. maintenance visits are always a pleasure. All who I interact with are always courteous and professional. More

Ourisman of Rockville performed nice work and did the work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit high. More

Excellent first service with Osborne. Looking forward to future visits. End end end end end end end end end end end end end end end future visits. End end end end end end end end end end end end end end end More